Clint Hamilton Email & Phone Number

Peachtree Corners, Georgia, Us

Maxio helps B2B SaaS businesses uncover the critical financial insights they need to run efficiently today while preparing for whatever comes tomorrow. No matter how complex your requirements are, Maxio automates all financial operations—from invoicing to revenue recognition to reporting and analysis—all in a single, unified system. We’re committed to empowering SaaS leaders to monetize their business so they can unlock their next stage of growth. 🚀

San Antonio, Texas, Us

San Antonio, Texas, Us

- Directly partner with customer's C-suite, finance arm, and engineering teams to build out custom recurring payment and subscription management models- Assist customer's dev team and data engineers with API workflows and best practices- Guide integration setup between our application and the customer's third-party tools including SFDC, NetSuite, QuickBooks, Xero, and HubSpot- Facilitate payment gateway imports and integrations with partners such as Stripe, Braintree, Auth.net, BlueSnap, Forte, etc- Work closely with strategic enterprise SaaS merchants to identify pain-points, uncover revenue opportunities, and save at-risk relationships- Provide my customers with the confidence of having a single point of contact that can handle all technical and/or business related inquiries

Austin, Texas, Us

• Liaison between client and internal software engineers for custom projects. This included drafting statements of work which detailed client specifications for enhancements.• Account management and consultation for clients in the post-sales process.• Analyzed new client company internal processes and how best to adapt them to Accio Enterprise’s structure.• Trained primary contacts (upper management/CEO-level) for newly signed Companies on how to use the enterprise software, as well as best practices.• Trained over Go2Meeting in 1-2 hour blocks daily, or as scheduled by client.• Project planned with client contacts on goals and deadlines for onboarding.• Coordinated and technically supported issues with the clients integrating with other data vendors, or 3rd party systems.• Worked with Accio internal design team to help white-label software for launch.• Identified opportunities to up-sell clients on other Accio extensions/licenses.

Toronto, Ontario, Ca

• Responsible for e-mail, phone, and 1-on-1 video Technical support team under standard SLA guidelines for Enterprise-level clients.• Support ranged from Tier 1 level questions about Uberflip Software functionality to more advanced Marketing Automation Platform (MAP) Integration installations for lead flow generation.• Due to Uberflip being a “Content Experience” platform integrated with most of the major MAPs, I was also trained to learn the concepts of Marketing/Sales lead pipelines and strategizing outcomes leveraging our platform to drive views and content engagement.• Responsible for creating a new, more secure way for company to process and host customer managed SSL certificates.• Handled the generation of Statements of Work for Uberflip’s “onBrand” UI customization where Uberflip Hub’s were whitelabeled to the client’s brand by a dedicated team of developers.• Tasked with writing and maintaining articles on Uberflip’s client-facing Knowledgebase (which runs on the UberFlip software). Example article: https://learn.uberflip.com/flipbook-faqs/html-5-flipbook-for-desktop

- Onboarding new clients onto the software. Facilitating transition plans for large companies migrating from legacy systems or competitors platforms and adapting their internal processes to be more efficient in our software- Hundreds of hours engaged in Go2Meeting training sessions with clients- Thousands of hours troubleshooting software setup or potential bugs over the phone- Thousands of questions/tickets answered about the software over e-mail- Creation of Training Videos hosted on VIMEO (built on Camtasia)- On-Site remote training of the software- Co-created and hosted a 2 day User's Conference Training Bootcamp.Sales side experience:- Demoing/answering questions about the software to potential clients- White labeling the software using a combination of CSS and Photoshop designed images- Attending National conferences and demoing the product liveOther duties:- Beta testing new features- Liaison between client and software engineers about custom projects - Technical writing the description of new features- Brainstorming, designing new features with Engineers

• Works with customers by telephone or in person to provide information about Accio products• Respond to help desk tickets• Obtain details of complaints. • knowledge of commonly-used programming concepts, practices, and procedures in reference to HTML, CSS, XML, and open-source programming languages.• Checks to ensure that appropriate changes were made to resolve customers’ problems• Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken• Interpreting the Meaning of Information for Others Evaluation• Creation and maintenance of training videos and materials

San Marcos, Tx, Us

• Managed three workstreams of 120 students; held office hours and tutoring sessions• Assistant to Professor James Selcraig• Managed course curriculum with professor• Assisted in Texas and American History courses• Guest Lecturer: "Texas White Primary" and "Progressive Media"• Grade undergraduate essays, exams; conduct review sessions

• Taught Medieval Battles classes, a family created and owned educational tabletop game• Featured in the San Antonio Express News : Metro section (Wed. July 30th, 2008)• Taught medieval strategy and warfare to children aged 9 – 18; managed 25 classes of 16-22 students• Was responsible for educating the students and maintaining their physical and emotional well-being while in class, and developing a professional, fun, and friendly environment • Responsible for identifying the interests and needs of the kids, and adapting and introducing new curriculum and rules to the class tailored to those needs• Required to maintain a high level of interpersonal communication due to constant interaction with the kids on an educational level, and continual correspondence and face-to- face meetings with parents • Responsible for promotion, advertising, and developing a website for the program using basic knowledge of HTML. Adept at navigating and synchronizing online social networks, and learning new computer software

Bachelor Of Arts Degree, History

Masters, American History (United States)

Education record