Clint Campbell Email & Phone Number

San Francisco, California, Us

I support defining and leading the vision, strategy, and objectives of data management and governance by enabling product teams with clarity of our sought outcomes and key opportunities. Driver of running our product like-a-business and leveraging product discovery techniques that create impactful, cohesive customer experiences across seven product areas.Key highlights include:• Accomplished alignment of a three-year product strategy by collaborating with product, technology, and architecture, which resulted in a phased value approach across customer segments inclusive of the firm’s broader modernization strategy.• Increased an in-house built product’s net promoter score by over 2x by identifying and prioritizing high-value opportunities resulting in increased customer satisfaction and 12% monthly active user growth.• Implemented the Product Operating model to shift product cultural mindset from managing delivery teams to customer-focused outcomes through discovery practices resulting in articulated benefit hypotheses and clearer roles & responsibilities.• Demonstrated leadership through team training and standards resulting in a 28% lift to predictability and 25% churn reduction.• Drove Jira roadmap adoption across the organization by securing CDO buy-in, which resulted in reduced manual product efforts and provided customers with a real-time view of planned & developed capabilities directly from the product’s web page.• Achieved a 7-figure annual saving by decommissioning a legacy product and incorporating its capabilities into our product.• Established the product cost view to gain insight into burn rates and development cost resulting in informed tradeoff decisions.

San Francisco, California, Us

As Product Manager for Home Lending Referrals, led referral product vision and roadmaps for home lending across internal and external channels. Defined business cases with supporting data to guide priorities and budgeting across engineering, governance, product, and executive leadership. Managed the referral backlog of epics and features through implementation across 4-10 product engineering teams.• Established minimal viable product that demonstrated improved referral handoff speed by 95%.• Reduced the referral close process by 3-days and saved 7-figures per year by enabling auto-routing through data-driven customer profiling and segmentation, resulting in increased customer satisfaction and more efficient internal operations.• Increased autonomy and speed of development upwards of 30% through launching a referral service.

San Antonio, Texas, Us

As a transformational leader, modernized legacy platforms and shifted USAA to the Scaled Agile framework in 2019 across life company and established metrics for standards of measuring outcomes. Responsible for prioritization and value across 13 engineering teams at peak scale. Graduate of USAA’s Manager Candidate School, product mentor, and creator of Analyst Community of Practice.• Established Annuity’s first external sales distribution channel for two ground-up product builds (deferred annuity and immediate annuity) contributing to over multi-$B premium in two years – a 3x revenue multiplier for annuities.• Led the product development of USAA’s first Fixed Index Annuity product (~9-figure/year target) from zero-to-one including its roadmap, feature prioritization, dependencies, risks across 19 departments and executive steering committees. • Implemented a reinsurance technical strategy 300% faster than projected by designing a new incremental rollout strategy that resulted in a credit rate lift on USAA annuity products increasing our annuity competitive placement.• Designed and deployed new execution framework that stabilized external sales channel and increased velocity 10%.• Created product playbook outlining design and development procedures across 30 key areas that reduced scope creep and cone of uncertainty when building annuity products with system integration.• Spearheaded the rollout of Jira and Rally by producing best practice tutorials that improved onboarding time by 25%.• Diagnosed diminishing data quality by implementing Controls & Monitoring Quality Dashboard and leveraged the data to redefine SLAs with external partners resulting in a 35% improvement in resolution times for critical/high defects.• Architected NLP ML model for topic classifying Jira risks and impediments.

San Antonio, Texas, Us

My startup engaged with small businesses and early-stage startups for product strategy, product development, and consulting. Epux was funded following a pitch for a B2C/P2P challenge-based mobile app using an interactive prototype. Outside of private investors, Epux received $50k in funding from Rackspace. Grew to six-figure business before sunset.• Called Out, our flagship app, had >5,000 downloads and partnerships with The Chive, Lifetime Fitness, and local companies.• Grew client base to 5 accounts, annual revenue exceeding 6-figures within second year of operations, and team of 10.• Built prototype for “the Uber of roadside assistance” startup enabling their funding and features in Forbes & Yahoo Finance.

San Antonio, Texas, Us

As the Practice Partner & Principal within Y&L's Analytics & Data Practice, I was responsible for managing the operations, financials, marketing, sales, innovations, and overall development of the Practice. I led multiple consulting teams and delegated projects accordingly across various industries and verticals. Within 3 years, we reached the 7-figure ARR milestone while maintaining a bottom line >30% ROR. My responsibilities also involved designing approaches to develop or optimize systems across business needs, business constraints, and technological reality. Designed solutions encompassed knowledge gained through curated customer strategic roadmaps, as well as information gathered through sessions with director and executive-level personnel. Additionally, I led the development of technical roadmaps for future implementations and ensured an appropriate execution model was in place.As a recognized leader, I spoke and moderated panels at conferences on sessions such as managing millennials, emerging technologies, data & analytics, and the mobile application economy.Specific areas of expertise include: End-to-end Enterprise Information & Data Management, Analytics Lifecycle, Advanced Analytics, Business Insights, Business Process Analysis, Design, & Improvement, Automation, Data Governance, Data Modeling & Warehousing, Master Data Management, Data Quality, Mobile Application Development, Agile Methodologies, IT-Organizational Assessments, Business & IT Communication Plans, "Millennial Management", Strategic Roadmapping, Team Development.Specific domain expertise:Retail, Healthcare, Pharmaceuticals, Insurance, Financial, Restaurant, Transportation.

San Antonio, Texas, Us

As a recognized expert, my role as the Principal Solution Architect for Information Management involved designing approaches to optimize architecture across business needs, business constraints, and technological reality. Designed solutions encompass knowledge gained through customer strategic roadmaps as well as information gathered through sessions with director and executive level subject matter experts. Additionally, I aided in developing technical roadmaps for future implementations and perform advanced systems modeling, simulation, and analysis to ensure the soundness of the solution.I partnered with Business Development and Marketing, taking a technical lead of the business development cycle including pre-sales, engagement, and proposal. This also included taking ownership of the technical documentation in proposal efforts as well as reviewing the final product for accuracy, cohesiveness, compliance, and ensuring the documentation offers a compelling solution. I also interacted with Marketing to support various initiatives, events, and symposia, functioning as a face of expertise to the community through speaking engagements and meetings.

San Antonio, Texas, Us

My team and I pride ourselves in our ability to turn client data into information-oriented actionable insights. We establish and continually build relationships with stakeholders at all levels of business to provide the best fit solution over a product pushing approach. Through a combination of my technical background and data-driven business outlook, I’ve been able to aid organizations in creating innovative key performance indicators and quantifiable metrics. These not only assist in overall strategy and execution but also have the capacity to change the way business adds automation to its operational processes. As businesses, organizations, institutions, and universities continue to acquire information and become more data centric, it’s important to understand what your data potentially holds and how it can help your advancement. In our view, it all starts with knowing how to ask the right questions. If you want your organization to overcome uncertainty among your information processes, please don’t hesitate to call us.

San Antonio, Tx, Us

Within Sistema Technologies, an affiliate of Y&L Consulting, I focused on working with government entities and affiliates to solve complex problems with traditional and emerging technology.————As the Practice Principal within Analytics & Data, I was responsible for managing the operations, financials, marketing, and overall development of the Practice alongside my board of Principals. I led several consultant teams and delegated projects accordingly across various industries and verticals.My responsibilities also included designing approaches to develop or optimize systems across business needs, business constraints, and technological reality. Designed solutions encompassed knowledge gained through curated customer strategic roadmaps as well as information gathered through sessions with director and executive-level personnel. Additionally, I led the development of technical roadmaps for future implementations and ensured an appropriate execution model was in place.As a recognized leader, I spoke and moderated panels at conferences on sessions such as managing millennials, emerging technologies, data & analytics, and the mobile application economy.

San Antonio, Tx, Us

I served as the liaison between 12 IT sub-departments and over 10 specific business units gathering operational requirements and translating them into technical objectives. I supported over 12,000 active users from 350 different locations in MicroStrategy, Informatica, Teradata, and the Microsoft stack.I adapted teams to evolving business needs by engineering a new Agile framework that streamlined communications as well as collaborated our lifecycle’s planning and analysis phases. This new technical process created needed structure and governance in pre-production environments to minimize waste.I designed, developed, and delivered a capacity planning dashboard that became a staple for the Project Management Center of Excellence. This dashboard enabled project managers to quickly discover how their projects were trending based upon resource allocation. In addition to this dashboard, I correlated risk and issue data to aid in the reprioritization of at risk project tasks.I helped my company with “Keeping the Lights On (KTLO)” strategies that included disaster recovery drills. I aided in resolving production outages, data quality issues, and integration failures. As part of this team, our service level agreement was never reported at under 99.8-percent.In one special assignment, I increased overall video game sales by 50-percent in one retail day for Layaway customers by correlating loyalty coupon data to CRM and transactional data with text message advertising. This holistic solution pioneered a smart marketing approach utilizing various datasets.

San Antonio, Tx, Us

I designed and then executed new programs for both data and enterprise level reporting environments. My supervisors recognized my accomplishments with change management and result delivery by promoting me to a position with more responsibilities within the company.

San Antonio, Tx, Us

After HEB hired me for this temporary program, I designed, developed and delivered an inventory adjusting application that projected five to 15 million *. I completed a 21-page requirements document consisting of low-level technical requirements and showed a breakdown for the business. In this project, I used Java Spring MVC framework with database instantiation for data placement. After I completed my internship, I was offered a full-time position with the company.

San Antonio, Tx, Us

I spearheaded the launch of HEB’s first ever sporting goods department in a store. I was responsible for customer segmentation of product mix, curating inventory with suppliers across brands (ie Everlast, Mizuno, Easton, Rawlings), and designing the retail presentation space. I worked with corporate product teams on pivot plans and strategies to optimize sales and target customers.I supervised three top general merchandise categories and one department averaging $30,000 weekly and $100,000 in sales during peak holiday seasons. Within these areas, I rocketed overall sales 11% over the course of one year. I continually demonstrated and executed proper customer service relations and assisted all levels of upper management.

Washington, Dc, Us

• Maintained three-stage Trident II D5 intercontinental nuclear ballistic missiles.• Top Secret SCI with PRP security clearance• Assisted launching systems and high-pressure air and hydraulic systems. • Provided security in missile launch spaces, fire control systems, and classified weapon material. • Familiarized with inertial measurement units and interstellar global positioning.• Attended Naval schools including education emphasis in nuclear and electrical engineering.• Top student in all schools [4].• Discharged honorably.

Master Of Science, Management Of Technology

Bachelor'S Degree, Management Information Systems, General

Associates Of Liberal Arts, Computer Science

Graduate Certificate In Project Management, Project Management