Clint Oliveira Email & Phone Number

Mumbai, MH, IN

Pune Area, India

Mumbai Area, India

• Office 365 Technical Lead (Azure, Active Directory, Exchange Online, Mailflow, SharePoint Online, Skype for Business)Implemented collaborative solutions based on Microsoft technologies, either on premises, cloud hosted.
• Review existing ADFS 2.0 implantation, define new federation architecture based on ADFS 3.0 hosted in Microsoft Azure, and integrate with Office 365 and Yammer
• Define federation architecture solution involving multiple Active Directory Forests and cloud applications based on ADFS 3.0
• Define strategy for Active Directory consolidation and migration from multiple AD Forests, including multiple Exchange organization consolidation and migration
• Define strategies for implementing and improving identity management (IDO) solution for multiple American providers.
• Implementation and deployment of Active Directory inclusive of Azure, Active Directory Synchronization (DirSync)/ Azure Sync (AD Connect), ADSI Edit, Sync rule manager, and Dir Sync Connectors / AD Schema

Airoli, Maharashtra

• New hire trainer - voice, accent and customer service for multiple new hire batches.
• LOB (Singapore Airlines, British Telecom, United Health Care, Microsoft – O365, SPO, EXO, CRM, Azure)
• Spoken English Assessments – Responsible for evaluation of spoken English in relationship to pronunciation, phonetic, syllable stress, Indianisms, subject verb agreement etc.
• Mock call assessments for trainees after voice and accent training.
• Mock call assessments for trainees after process training.
• Content development

Thane, Maharashtra

• Responsible for web development and SEO (search engine optimization)
• Remote Voip voice evaluation
• Voice and accent training (soft skills, accent neutralization, communication)

Thane, Maharashtra

• Responsible for updating the Optus SQL database with installation information. Products to install/update: Home phone, Internet, mobile and Television.
• Along with the instillation of products, responsibilities also included account maintenance, credit checks, and serviceability checks.

Richardson, TX

• Responsible for securing medical staff, employment in the establishment of their choice. Customer qualification and needs were matched to job requirements, in order to establish and maintain customer satisfaction.
• Acted as the liaison between clients and internal programming, operations, and accounting departments

Dallas/Fort Worth Area

- Manage Windows 2003, SQL 2005 and Exchange servers (exchange system manager application)- Manage Active directory, user setup, network security administrator, hardware/software inventory- Portal site development- Network setup/ security (virtual private network, wireless networks and routers, LAN setup)

Greater Detroit Area

• Senior Account Executive/ Network Administrator / HR Manager
• Develop and secure the computer systems. (Networking)
• Develop and update company webpage.
• Interacted with clients and utilized excellent organizational skills to arrange implementations, upgrades/migrations, and basic maintenance for Oracle databases
• Served as a liaison between clients and staff to resolve clients problems and implement long and short term solutions MANAGEMENT SKILLS In charge of interviewing and hiring new sales staff, developing business.