As a Management Assistant (Executive Assistant), I support the Principal Architect and Bureau Manager for the Bureau of Architecture (BOA), which oversees a team of about 68 architectural staff. The BOA is responsible for the design and project delivery of a wide range of capital projects, managing hundreds of projects annually, from small interior remodels to major stand-alone building constructions.In my role, I manage various aspects of project reporting and related duties. I handle expense reports, assist with the onboarding of new staff, and manage the printing of reports. I also update project schedules and provide writing support for proposals and MOUs. As the "right hand" to the Bureau Manager, I assist with the maintenance of the BOA SharePoint site and its content, ensuring everything stays organized and up to date.I work closely with the Bureau Manager and I help update internal procedures and standards, such as MOU templates, lessons learned, budget templates, meeting minute formats, and PowerPoint presentation standards. I also conduct research on leading professional practices at the request of the Bureau Manager.In addition, I attend executive-level meetings, take minutes, and follow through on action items. I assist with the recruitment process, helping to write job descriptions and advertisements. I format project checklists in Microsoft Word and Excel for Architecture, Interior Design, and Construction Administration. Lastly, I manage the Bureau Manager’s schedule, coordinating appointments, confirming, and prioritizing meetings as needed.

Provide administrative support for the Deputy Director for San Francisco Public Works. Coordinate, schedule, and support activities of the Director's Office. San Francisco Public Works provides dozens of services to keep the city beautiful, safe and sustainable for residents, merchants and visitors.

As the Assistant to the Deputy Director of Finance and Administration, and Director's Office Clerk I manage executive-level support, including complex calendar management, coordinating inter-agency meetings, responding to public record requests, and attending departmental meetings. My role extends beyond administrative tasks, as I also serve as a back-up mail van driver and provide front desk coverage when needed, showcasing my flexibility and adaptability.Throughout my time in this position, I've gained recognition for my commitment and initiative. I’ve evolved from a mail clerk to a multi-functional team member, continuously seeking ways to improve processes and expand my contributions. My experience includes:- Managing office purchasing, scheduling public hearings, setting agendas, and handling invoice reconciliation- Coordinating logistics for out-of-state conferences and facilitating employee reimbursements through PeopleSoft- Acting as a Domestic Violence Liaison (certified in December 2019) and serving as the Heart of City Combined Charities Agency Captain for two consecutive years- Supporting cross-functional teams like the Refuse Rates team and the Strategic Plan committee, and assisting with onboarding and compliance tracking (e.g., Form 700)In addition, I’ve trained for and performed multiple roles across the department, including covering for the Junior Administrative Analyst during extended leave.

Patient Assistance Program

Average 100 plus trips per week with 4.9 rating and 98% acceptance rate

Manage your own leads: utilize online and offline sources to cultivate new leads and develop/maintain your pipelineDrive the full sales cycle to attain new business: make introductory calls, assess business goals through qualifying, work with business owners in Yelp’s platform and advertising packages, and close the dealAchieve and consistently exceed monthly sales goals

Analyze, post and reconcile payments from a variety of sources to customer accounts. Ensure corresponding positions are accurate. Act as a centralized point of service for employees. Answer questions and provide guidance regarding products, services and policies.-Perform research necessary to provide appropriate responses and solutions to inquires and follow up as necessary.-Complete special projects as requested.

Hired, trained and recruited over 20 new sales professionals. Developed and maintained an awareness of market behavior and competitive trends and responded accordingly. -Traveled over 26,000 miles in the North East corridor training and developing team of 13 Outside Sales Reps.-Led 13 Sales Professionals to exceed goals by selling over $3.2 million in team sports apparel

Client & Account ManagementStrategic WritingCommunications Analysis & PositioningBranding & Launch Communications