• General reporting, strategic research, and creating of business reviews quarterly for the VP Sales - Global Distribution. • Assist with strategically creating and updating pricing for the International market. European Union, Latin American, Middle East/African markets. • Lead the commission process for the acute sales team, domestic and international. (sales reps, regional managers, vice president of sales, vice president of strategic account sales, and international managers) • General reporting and research for domestic regional managers. • Assist/Lead in the creation of quote and sales "packets" for newly opened hospitals.• Assist with the process of coordinating samples for the sales teams.

• Assist Head Golf Professional with golf duties• Perform setup and implementation of Junior Programs, Member activities and programs, and outside events and tournaments. • Assist with buying and merchandising responsibilities for the Golf Shop • Manage outside operations.• Manage the schedule for pro shop and outside operations. • Assist in all phases of hiring new team members.

• Upheld all company and industry standards pertaining to PCI compliance, guest confidentiality, and accounting best practices.• Used hotel sales, financial, and property management systems to reconcile charges posted to group and catering master accounts.• Calculated contractual concessions owed and adjusted accordingly in property management system.• Researched and resolved missing or discrepant charges to ensure highest levels of billing accuracy • Compiled final invoice for hotel group and catering functions for timely delivery to clients and third party planners.• Collaborated with other Billing Services and hotel team members to resolve guest billing disputes • Maintained strong relationships with hotel Finance, Sales, Catering, and Conference Services team members to ensure client needs were understood and met.• Completed a “star trainer course”.• Acted as one of our department’s “star trainers”, which responsibilities included but were not limited to attending all training meetings, creating and continually updating training material for the department, conduct training classes each quarter for the department, training new hires, etc.

• Upheld all company and industry standards pertaining to PCI compliance, guest confidentiality, and accounting best practices.• Used hotel sales, financial, and property management systems to reconcile charges posted to group and catering master accounts.• Calculated contractual concessions owed and adjusted accordingly in property management system.• Researched and resolved missing or discrepant charges to ensure highest levels of billing accuracy • Compiled final invoice for hotel group and catering functions for timely delivery to clients and third party planners.• Collaborated with other Billing Services and hotel team members to resolve guest billing disputes • Maintained strong relationships with hotel Finance, Sales, Catering, and Conference Services team members to ensure client needs were understood and met.

• Attended weekly meetings with the English director. • Managed classes daily for adults, teens, and kids. • Recorded grades, progress, and attendance for all classes.• Attended monthly continued education classes. • Volunteered weekly.

Customer serviceOutside Sales