- Lead and implemented store reorganization Implemented labor compliance program to reduce legal risk to the organization- Completed labor time study analysis of all store labor activities. Managed the project team to implement updated labor standards and model

-Successfully lead implementation of Kronos Phase 2 on time and under budget. These enahancements included historical edit project, store payroll reforecasting report, schedule budgeting module, automated scheduling updates, and kronos attendance module.-Assisted in project team for ship from store and buy online pick up in store roll out-Manage the physical inventory process for stores.

- Manage a team of 30 inbound employees that process over 26 million cartons per year.- Assisted Target Vendor relations team which is responsible for working with outside vendors to increase efficiencies within the supply chain network. - Worked with a headquarters team to develop the driver release program, increasing productivity by 26 percent. - Captained the buildings safety programs reducing injuries by 22%. -Created formalized program for internal team member promotion within all food distribution centers.

-Manage a staff of 45 sales associates/merchants and 3 full-time assistant managers. -Grew annual sales volume from $4.1 to $4.7 million (13%) all on consistent negative traffic. -Obtained top 10 store in eastern division 10 out of 14 quarter- Acted as a training store for District Manager and Store Managers-Created and Championed Customer Information Capture (email) for my district and Western Region. I was able to simplify reporting and drive results. The training program I created became the model for the organization to follow

• As scheduling manager, I received a top rating 9 out of 10 quarters for labor management.• Managed all back of the house process teams to exceed company UPH standards.• Successfully managed all holidays including Black Friday where each year I was the highest % over previous year in sales and credit.

• Managed Disney’s Blizzard Beach and Typhoon Lagoon’s seven retail outlets and 80 employees.• Partnered with Disney’s Merchandise Presentation Team to build displays, sale promotions, and inventory.• During a temporary assignment, I successfully lead teams to achieve sales and service goals during the PGA Tour, Tampa Bay Buccaneers Training Camp and, NCAA Basketball Tournament. • Evaluated and coached employees monthly on customer service skills and product knowledge.• Facilitated and solved all conflicts among employees, guests, unions, and vendors.