Clinton Frederick Email & Phone Number

Williamsburg, VA, US

Boston, MA, US

Boston, MA, US

Boston, MA, US

Minneapolis, MN, US

• Effectively managed client accounts by providing excellent customer service as their key point of contact. Built new and maintained strong customer relationships. Communicated our solutions based on customer needs.
• Suggested alternative products and services to customers to increase revenue for the company.
• Interfaced with senior management by analyzing customer reports and suggesting new process improvements.
• Successfully educated customers on new product and service offerings. For example, I advised customers on which metals were more lucrative for them.

• Integral player in identifying and pursuing new business development opportunities with suppliers in key southeastern states. Responsible for growing existing and future sales for the company.
• Demonstrated knowledge of competitors by successfully positioning our brand.
• Implemented new process changes based on customer feedback. For example, we changed our website to become more user friendly due to customer frustrations.
• Worked closely with many hotels across the United States to ensure customer satisfaction.

Lake Buena Vista, Florida, US

• Responsible for all activities associated with traffic flow in and out of the Downtown Disney. Operated in a fast paced environment for the #1 theme park in the world with over 16 million visitors each year.
• Managed and directed a team of 8 cast members for the purpose of achieving target service levels.
• Organized team meetings to communicate new procedural changes.
• Created and presented results via flow charts to senior management and team members.
• Decreased congestion by 35% in a three month period.
• On the front line of a brand experience that resulted in increased attendance: o 9% Increase Overall Attendanceo 2010: 16.9 milliono 2011: 17.1 (+1.0%)o 2012: 17.5 (+2%)o 2013: 18.6 (+6.0%)

• Fulfilled orders and adhered to presentation standards of specialty coffee drinks.
• Met and exceeded time service goals for high traffic hours.
• Passed monthly re-certifications.

Cleveland, TN, US

• Worked in a results oriented environment focused on customer service and increases in revenue. Grew and developed business by offering loans, check cashing, money orders, money transfers and other products and.
• Managed and directed team members and new hires on company strategy, procedures and responsible for achieving weekly goals.
• Educated customers on a variety of loan products.
• Maintained current and built new client relationships.
• Within the first month of becoming manager, our store collected $3,000 of $7,500 in overdue loans.
• Motivated employees toward achieving a common goal.

Bachelor'S Degree, Film And Media Studies

Bachelor'S Degree, Photography

Bachelor Of Science (B.S.), Communication, Journalism, And Related Programs

Education record