Collect and analyze operational data to identify trends and improvement opportunities.Elicit and document business requirements and acceptance criteria throughout the project lifecycle.Collaborate across departments to create process maps and data flow diagrams of current and future states.Develop and manage RAID logs throughout the project lifecycle.Generate and manage RFPs for potential applications, platforms, and solutions.Use techniques such as process decomposition to streamline, simplify, and standardize department operations.Create reports, dashboards, and presentations for stakeholder consumption.Create models and tools used by college leadership in production planning, project budgeting, and staffing.Develop strategic solution implementation plans and change management processes.

Oversaw transmission, structure, and storage of workers compensation data.Developed process of analyzing corrupt files later adopted by the International Association of Industrial Accidents Boards and Commissions.Drafted and documented business processes in compliance with state laws and guidelines. Wrote business and technical documents used by software developers. Created project timelines containing key milestones, deliverables, and risk mitigation plans.Prepared project status reports for division directors and other state officers. Conducted user acceptance testing, bug tracking, and regression testing.Introduced a ticketing system to document, track, and resolve bugs.Modeled application structures, relational databases, datasets, and queries. Integrated several Google applications later adopted by the Utah State Labor Commission.

Determined exempt/non-exempt status of job descriptions under the Fair Labor Standards Act.Developed performance-based incentive and merit allocation structure.Drafted letters to employees explaining annual merit and incentive allocations. Developed a total rewards compensation program for Latin-American and Asia-Pacific employees.Prepared and presented budget, performance, and project status reports to Global Leadership Team. Interfaced Directly with VP of Finance and SVP of Shared Services in creating Ad-Hoc reports.Streamlined HR functions by implementing a multinational service center following acquisitions. Defined performance metrics and service-level agreements for HR service center operations.Shared oversight of Workday implementation with HRIS director.Responsible for mapping, integrating, and testing compensation operations in move from SAP to Workday.Developed and administered Workday training for HR generalists.Served as the financial analyst to the VP of HR.Designed and conducted internal audit of compensation practices, profiles, and patterns.Interfaced with external auditors from KPMG annually.

Defined business and market strategy, channel development, and product positioning.Developed market and pricing analysis techniques for niche products.Successfully expanded into three sales channels: B2B wholesale, B2C website, B2C eBayConducted administrative functions: talent acquisition, compensation, payroll, performance evaluationsSuccessfully developed and sold five turnkey licensee packages in four states. Annual growth of: $100K, $500K, and $850K (07, 08, 09) with profitability in excess of 27%

Cost estimation, scheduling, and critical path management of 20-30 residential/commercial projects. Liaison between builders and subcontractors to ensure OSHA compliance, profitability, and quality.Produced solutions in a fast-pace, high-pressure environment “firefighting”.Cultivated mutually profitable relationships with >20 independent subcontractors.Increased window sales from <$50K to over $200K/month while maintaining profitability in excess of 20%

Veteran, Honorably Discharged Section Chief of Field Artillery Survey Operations: 1-145 Field Artillery Battalion Completed Military Training of Construction Equipment Operator (62) and Field Artillery Survey (82C). Established Survey Control Points Key to Battalion Operations (400+ men). Oversight of Operations and Welfare of 10-12 Men During Operation Noble Eagle