Clint Ridenour Email & Phone Number

Greater Tampa Bay Area

- Lead and oversee service teams for North American clients- Architect and implement global omni-channel solutions, specializing in high-end fashion retailers at mid-market to enterprise levels.- Foster seamless cross-departmental collaboration with overseas development teams and solutioning, focusing on diverse technologies such as ERP, 3PL, Ecommerce, clienteling, and BI tools.- Cultivate and manage critical Tier-1 relationships with enterprise and mid-market customers, ensuring timely and efficient project delivery.- Architect scalable, repeatable, efficient, and effective solutions, contributing to the growth and success of clients.

Greater Tampa Bay Area

- Responsible to ensure timely and efficient project delivery for customers. - Manage multiple critical relationships with enterprise and mid-market customers and is responsible for all aspects of customer management and growth. - Deeply understanding customer needs and translating customer needs internally- Managing a team to meet the goals of our customers and ensuring customer success with our products.- Collaborate with customers’ executive and strategy teams to understand business objectives, establish critical goals, or other key performance indicators and aid the customer in achieving their goals

Tampa/St. Petersburg, Florida Area

• Perform tasks related to configuration and implementation of retail solutions for various clients including Retail POS, CRM, Sales Audit, Stock Audit, ERP systems• Develop clear articulation of business-relevant analysis from data for all levels from executive to granular reports.• Documenting of business, functional and integration requirements. • Familiarity with backend retail system Architecture • Ensure solutions are scalable, repeatable, efficient and effective.• Understanding complex business processes and ecosystems as it relates to IT and Retail systems• Managing multiple project plans• Troubleshooting and documenting system bugs

Tampa, Florida

Lutz, Florida

New York, New York

Opened new location at the Westfield World Trade Center Location. Acting store manager first 9 months. Oversee all operations of the business. Quickly learned the product and identified critical areas of improvement based on needs of the business. Implemented numerous policies and procedures adopted by our Madison Ave location. Analyzed floor traffic and sales data to optimize scheduling. Increased conversion by 10%. Exceeded goals by +50%. Coach and train a team of nine.

New York, New York

YTD sales exceeding $1,000,000. Monitored daily sales and advised buyers in real time of product needs and changes in environments. Exceptional seasonal reviews from management. Assisted buyers in seasonal markets. Met and exceeded monthly, quarterly, and seasonal sales goals personally and for the business. Head of Employee Advisory Committee for Growth and Development. Helping pilot Salesfloor technology.

New York, Ny

Educating clients on the Elie Tahari line of clothing. Creating a loyal clientele and following up with clients on purchases & orders made. Providing exceptional customer service for Elie Tahari and Bloomingdales. Cross selling with other luxury departments. Establishing new relationships with clients and expanding on existing clients for future purchases. Converting returns into potential sales with high Units Per Transaction (UPT). Assisting in product buys for Bloomingdale’s stores across the nation. Met and exceeded monthly sales plans consistently.

Working with a team on company branding. Writing social media posts relevant to current clients and their views on current events. Assisting in launch strategies for new companies and clients. Researching most effective marketing avenues for the client. Planning press events and product releases. Created images and posters used for events and marketing.

Brooksville, Fl

In charge of entire operations. Maintained balance sheets, payables, company funds, and payroll. Supervised all staff, including the hiring and firing. Creating estimates, selling repairs and preventative maintenance to customers, and ordering required parts. Effectively advertised to the community. Evaluated progress and set goals for employees while providing one-to-one feedback. Provided customer service and established personal relationships with each customer.

Spring Hill, Fl

Coordinated and implemented the summer camp program including field trips and fund raising projects with the children. Interacted on a daily basis with parents. Built and maintained the computer network throughout the entire center. Built and maintained website. Created and executed a monthly newsletter to communicate to parents the daily and monthly calendar of facility events. Created all advertisements and marketing materials for the center including print ads, press releases, and brochures.

Bachelor Of Science In Information Technology, Advanced Software Developer Certificate, Computer Software Engineering

High School Diploma, Computer Programming, High Honors

Activities and Societies: Dual Enrollment in College Courses, Honors Classes: Algebra, Calculus, American Government, Creative Writing