Clint Sherwood Email & Phone Number

Washington, DC, US

Suitland, Maryland, United States

* Manage team of writers, supporting NOAA Office of Satellite and Product Operations on the ERT Operations, Maintenance, and Sustainment (OMS) contract* Responsible for OMS quality activities including assessment readiness* Risk management lead for OMS contract

College Park, MD

*Served as liaison between OSGS SharePoint team, CM Manager and Products leadership team to ensure effective collaboration and proactive, timely communication in the successful cleanup and updating of 500+ satellite data products documents in SharePoint system, transferred from legacy enterprise drives in 2019. *Established and maintained Smartsheet.

Suitland, MD

*Led team that provides support and service for IT infrastructure, servers and workstations across multiple satellite ground systems in the Office of Satellite and Product Operations*Leveraged action item feature in configuration management tool to improve on-time delivery of projects, which resulted in successful completion of 120+ configuration change.

Suitland, MD

• Served as creator or lead editor of standard operating procedures, policies, and compliance documents for a host of applications, systems, platforms, and processes in the SMOMS environment.
• Served as liaison between OSGS SharePoint team, CM Manager and Products leadership team to ensure effective collaboration and proactive, timely communication in the successful transition of 4,000+ satellite data.
• Project manager, producer, videographer, and editor for a wide variety of internal training and event videos, collaborating with trainers and others to ensure on-time, on-budget delivery.
• Established a Google Drive to provide easy access to video artifacts for a 700+ user base, as well as tracking spreadsheets, PowerPoint presentations, and other training artifacts.
• As team lead, prioritized, monitored, and reported workload of other technical writers.

Silver Spring, MD

• Lead senior writer and editor, Identity, Credential and Access Management project, expanding Public Key Infrastructure.
• Led a documentation team to support organization-wide secure devices and 17,000+ NOAA employees and contractors.
• Within two months of joining the team, successfully overcame a documentation backlog, and brought the documentation effort back on schedule, including the production of a 120-page Registration Authority Manual.

Suitland, MD

• Maintained full portfolio of projects and deliverables while leading a team of program analysts providing support for the OSPO Mission Operations Division, OSPO Corporate Services office, and OSPO IT Administrator.
• Project-managed enterprise-wide deployment of Tripwire Enterprise and Tripwire Log Center solution for each of four mission systems, monitoring 3,000+ network-connected devices.
• Established new intranet web site serving 700+ NOAA contractors and employees.

Suitland, MD

• 550% of targeted production of print and multimedia artifacts CY 2012, including technical and non-technical standard operating procedures, policies, and white papers.
• Developed training curricula and presented live training on technical and non-technical topics.
• End-to-end producer of more than 30 training, event, and outreach videos.

Somers, NY

• Led all communications in first phase of IBM’s multimillion-dollar cloud initiative, including public-facing white papers, web content, video and podcast scripts, newsletters, blog posts, and executive letters.
• Lead writer of interviews, speeches, and scripts for senior IBM executives for cloud-related video presentations and production pieces, including six-episode “Our Cloud” video series, receiving 30,000+ views on YouTube.
• Delivered book manuscript six months ahead of publisher deadline when serving as contributing and managing editor for The Social Factor (Maria Azua, IBM Press) (www.thesocialfactorbook.com).

Somers, NY

• Exceeded monthly targeted production for five consecutive months, writing and editing white papers, product documentation, marketing pieces, and other content to support the TAP program.
• Contributing editor, IBM Case Study, “General Parallel File System.”
• Contributing editor, IBM Case Study, “Green Data Center,” top 1% most downloaded, March, 2009.
• Editor and co-author, IBM CIO Vision 2015, providing strategic guidance for overall IBM corporate direction.

Greenwich, Connecticut, United States

* “Go-to” contributor/editor for corporate communications including web content, corporate video scripts, annual reports, and marketing materials* Maintained and updated Sarbanes-Oxley SharePoint compliance library of 40+ IT policies and procedures

Greenwich, Connecticut, United States

* Reporting to the CIO, served as primary writer and editor of 40+ IT Policies and Procedures used to close 70+ control gaps in a multimillion dollar Sarbanes-Oxley compliance initiative, referencing COBIT 4.0 framework* Created revision framework, Style Guide, and SharePoint document library; leveraged SOX SharePoint site to drive review and approval from.

• Broad product knowledge of device log collection and analysis, as applied in a wide variety of customer environments and industries.
• Top Domestic Sales Producer, Q1 CY 2003, Q4 CY 2003, Q1 CY 2004, Q3 CY 2004

• Working primarily in New York City with Fortune 50 financial companies, collaborated with a system engineer to understand IT environments, and apply appropriate network monitoring and management solutions.
• Fostered ongoing relationship with Cisco Systems account team to ensure NetScout probes and software, provided under the Cisco label, were included with all Cisco networking designs.
• Summit Club, FY 1999 and FY 2000 (115%+ producers); Rookie of the Year, FY 1999