• Responsible for support of Ultipro system including the following modules: Core; Open Enrollment; Life Events; Recruiting; Onboarding; Payroll; BI Cognos; Security; Workflow; UTA. Lead all upgrade and functionality additions including PPACA, eVerify and Self-Service (Employee and Manager). Serve as Administrator for Back Office.• Work with CFO and General Counsel to define and implement PTO plan structure that is compliant with all Federal, State and Local regulations / legislation for 50 locations in 20 states.• Design and support all interfaces and data integrations including third-party time keeping and job costing system, NetSuite and SAP Concur.• Design, document, implement and monitor ad hoc and ongoing reports in HR systems that accurately reflect internal customer requirements and capture data that can be analyzed to manage business operations. Work with Executive Committee to define and track KPI.• Serve as Payroll Point of Contact on Prevailing Wage and Certified Payroll Reporting projects to ensure compliance. Work with General Counsel to track, implement and audit requirements for State and Local Minimum Wage requirements as well as provide reporting to confirm compliance.• Serve as the reporting subject matter expert; review reporting options, provide analysis and input in the implementation and upgrade of HR and Corporate systems.• Deploy reporting capabilities to automate manual activities, improve processes and enhance accuracy and efficiency and deliver reports with a high degree of service in a timely and effective manner.

• Partners with LifeBridge Health Information Systems and HR community to identify necessary system enhancements to minimize use of ancillary systems or manual networks.• Continually assesses functionality of Lawson, Time & Attendance / Scheduling tools, HR applicant tracking system(s), HR Tracker, AnswerKey, Knowledgebase, Performance Management tools, and LifeBridge Intranet to identify ways to better meet customer needs. Develops, designs, tests and implements systems designed to meet HR needs and organizational initiatives. Ensures reporting needs and requirements as well as data integrity are addressed throughout the implementation process.• Partners with HR team to effectively utilize technology to manage data and drive the efficiency of HR strategic planning and analysis.• Promotes proactive approaches to using human resources information systems to solve business needs / problems, while enhancing the understanding and acceptance of HRIS capabilities. Serves as Human Resources point person for Lawson upgrades and other HR systems enhancements / upgrades. Documents and tests changes and educated HR staff regarding changes.• Develops customized system reports for LifeBridge HR management and entity leadership. Triages incoming report requests, develops custom ad hoc reports as appropriate or recommends use of standard system report (e.g. staffing effectiveness, licensure tracking, evaluation reports, disciplinary actions, competency analysis). Develops executive dashboard metrics to empower leaders to make informed business decisions relating to their workforce. Develops reporting mechanisms that ensure compliance with regulatory standards, such JCAHO, EEO and AAP reporting requirements.

• Responsible for support of Ultipro system including the following modules: Open Enrollment; Life Events; Compensation Planning; Recruitment; Onboarding; Payroll; BI Cognos; Security; Workflow; UTM. Lead all upgrade and functionality additions including PPACA and eVerify.• Work collaboratively to troubleshoot, research and escalate issues as necessary, proactively keeping end-users aware of status and taking responsibility for ensuring that outstanding issues are addressed in a timely manner. • Design and support all interfaces and data integrations including CareFirst, Lincoln Financial and UNUM.• Design, document, implement and monitor ad hoc and ongoing reports in HR systems that accurately reflect internal customer requirements and capture data that can be analyzed to manage business operations.• Analyze HR processes/operations, expenses, results and other data and provide HR decision support to facilitate data driven decision making.• Serve as the reporting subject matter expert; review reporting options, provide analysis and input in the implementation and upgrade of HR systems.• Deploy reporting capabilities to automate manual activities, improve processes and enhance accuracy and efficiency and deliver reports with a high degree of service in a timely and effective manner.

• Responsible for understanding all HR systems, processes and databases including Oracle EBS/Fusion ERP, Workforce Time and Attendance, CornerStone and Silk Road Suite for effective administration and reporting. • Serve as systems administrator for HRIS systems including providing end user support, handling user setups and changes, and developing and running ad hoc reports through reporting tools specific to application, providing excellent customer service to end users.• Analyze, design, test, implement and support innovative technology, applications and systems throughout and beyond conversion to new HRIS platform. • Develop an HR dashboard with metrics and benchmarks to assess HR effectiveness and opportunities.• Partner with HR managers to identify Recruiting Key Performance Indicators and develop Recruiting Dashboards that can be used for analysis and management by HR and clients.

• Served as Systems Administrator for legacy JDE Enterprise One system as well as newly implemented Ultipro system. Served as primary HR SME for Ultipro upgrade. • Responsible for designing and implementing user security and providing custom audit reporting to verify SOX compliance.• Provided support to HR, Payroll, Finance as well as corporate executives for both HR systems. Created HR and Executive reports from both systems including Leave reporting; Billing reports for healthcare vendors; Pension reports for all unions. Designed reports for executive dashboards. Supported all interfaces to and from both systems including time clock; payroll; benefit enrollment and 401(k).• Responsible for supporting all implemented Ultipro modules including Open Enrollment; Performance Management; Compensation Planning; Recruitment; Payroll; BI Cognos; Security; Workflow.

• Interact with corporate and business unit personnel as well as all levels of management for HRIS related matters and to resolve interface issues.• Responsible for maintaining the highest level of data integrity by defining, supporting and conducting data audits (regularly scheduled, seasonal and ad hoc).• Support special HR projects such as Open Enrollment, annual Merit programs, annual budget process, interfaces, security clearance tracking, etc.• Create functional and technical documentation for development and maintenance projects.• Create custom Access applications for generating production and ad hoc reports, analyzing data and presenting results to all levels of the corporation.• Create queries using various reporting products (including People Tools, WebFOCUS, SQL, VBA) to be used in generation of all types of reports.

• Supported system setups, configurations and data flow; consulted with users to define problems and provide resolutions; performed needs assessments and worked with development staff to implement solutions. • Used PeopleSoft 8.0, particularly the Variable Compensation and PeopleTools Query Manager modules to provide data to all levels of the organization as requested.• Special project analysis including determination of branch grades; branch manager grade range; appropriate city class based on survey data; employees falling below grade minimum; performance rating by salary quartile.• Responsible for verifying, loading and ensuring payment of monthly and quarterly bonuses. Maintained Access databases set up to facilitate these processes and created end-user documentation for these databases.• Worked with all levels of Human Resources and the entire organization to ensure that Compensation policies and procedures were clearly understood and communicated to employees.

• Led team that successfully implemented online Open Enrollment system that allowed all US-based employees to enroll via SAP ESS.• Provided data that allowed Discovery Communications to qualify for county / state tax incentives.• Provided data that allowed Discovery Communications to qualify for Fortune’s, Working Mother Magazine’s and Washingtonian’s “Best Places to Work”.• Performed analytical, technical and administrative duties related to planning, designing, configuring and installation of HRIM projects; assisted in the development of annual and long-term HRIM strategies and goals. • Supported and maintained system setups, configurations and data flow; consulted with users to define problems and provide resolutions; performed needs assessments and implemented customizations to HRIM systems to meet needs. • Designed user help guides to assist with training new users in the effective utilization of HRIM.• Functioned as Human Resources’ contact with Information Services, Payroll, Finance and management for HRIM related matters and to resolve interface issues.• Responsible for maintaining the highest level of data integrity by defining and conducting data audits (regularly scheduled, seasonal and ad hoc), and when necessary, making corrections to data in HRIM.• Supported special HR projects such as Open Enrollment, semi-annual Merit and Bonus programs, Organizational chart software, open positions, annual budget process, interfaces, etc.• Created functional and technical documentation for development and maintenance projects.• Maintained Human Resources’ statistical reports, analyzed data and presented findings.• Created Access application for tracking the global rate and cost of turnover / retention that allowed Executive Committee members to monitor the status quarterly and respond as necessary.

• Administered and defined security for all SAP users. • Developed custom ABAP queries and reports for senior management as well as internal HR departments – Compensation, Benefits, Learning and Development, Staffing and Employee Relations, Work Life.• Created custom interfaces to and from external systems for import and export of HR and Finance data.• Member of SAP implementation team for initial installation of new ERP system (conversion from legacy HRMS system).• Led HR upgrade teams for move to SAP version 4.6 and implementation of Employee Self-Service.• Coordinated end-to-end integration, regression and user acceptance testing including writing test plans, test scripts and test cases.• Developed custom database applications in Access for internal HR use including a tracking application for onsite contingent workers that allowed organizational compliance with corporate and governmental policies.

• Delivered weekly New Employee Orientation presentation to incoming employees; Coordinated specially created classes for entire company: education counseling, career advancement, career development seminars, candidate searches, et al; Provided technical support for multimedia lab; Designed in-house promotional materials.

• Reporting to senior management, utilized creative / technical writing skills to create a corporate identity by developing a variety of communication tools: newsletters, press releases, product data sheets, catalogs, automated order forms, technical manuals and national media ads.

Work with external clients to schedule classes at our location based on their needs. Facilitate smooth running of classes including troubleshooting PCs, projection systems, environmental concerns, training material availability, etc.

Interact with internal customers to enroll employees in scheduled IT classes. Serve as point of contact for class logistics issues.