Clive Harris personal email
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A manager with 20 years experience working predominantly in the financial services (banking) and retail business sectors. He has full lifecycle management expertise delivering multi-million pound IT projects on time and within budget. Familiar with managing virtual teams with in-house staff, contractors and off-shore services and 3rd party suppliers in order to deliver business solutions. His collaborative and proactive approach with decisive leadership style works well in multi-national, matrix management organisations. These skills and experience allow him to deliver quality solutions to his customers on time and in budget.Knowledgeable about Retail systems, card payment systems and associated fraud prevention, system security, Payment Card Industry Data Security Standard (PCI DSS), wireless networking, general infrastructure and service improvement based on ITIL best practice.Specialties: •Management •Retail projects UK & Europe•PCI DSS card data compliance•Card Payment systems•Electronic Shelf Edge Label systems•Wireless networking•Service development & process improvement•Implementing management solutions•ITIL Support and Service•Technical team management •Outsourcing vendor management •Offshore team management
Willowdene Freeholders Limited
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Director OwnerWillowdene Freeholders Limited Nov 2017 - PresentHertfordshireProperty development & management (part time)
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OwnerItsmc Limited Jan 2006 - Nov 2015HertfordshireProject Management services Prince 2Security Projects including PCI DSSStore Retail system projectsCard Payment projectsWiFi projectsGeneral Infrastructure projectsBest practice ITIL service management implementation IT management servicesIT service management
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Delivery Manager Electronic Shelf Edge LabelsTesco Dec 2012 - May 2014LetchworthDelivery of Esel solution in 2600 UK stores -
Project Manager Group Electronic Shelf Edge LabelTesco Retail Plc Feb 2012 - May 2012LetchworthResponsible for the Group Repeatable Esel wireless infrastructure and Group Esel Service Model Defining the Zigbee 802.15.4 wireless non functional and global installation and implementation approach, Responsible for developing the store installation processes and test scenarios for the Samsung Esel infrastructure in the test & pilot stores in Hungary.Developing a Global support model for Esel support engaging several teams in Central Europe, India and UK and global 3rd party vendor support.Accountable for Tesco Group fit for purpose sign-off for the Samsung Esel Wifi infrastructure solution.
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Project Manager Card Payments & PciWhitbread Aug 2011 - Oct 2011DunstableAccountable for defining the Premier Inn PCI DSS compliance roadmap, also the project initiation, analysis and development phases to implement card payments in the Premier Inn Customer Contact Centre.• Identify and collating business functional and identifying fraud risk and prevention requirements• Obtaining project budget and resources and negotiating with service providers • Engaging with 3rd party service providers to produce the reporting, reconciliation and fraud solutions • Once all activities are underway handed over to junior project manager for test, pilot and roll-out phases. -
Project Manger Pci Dss Store ComplianceTesco Plc 2009 - Apr 2011Project Manager with specific responsibility for the Tesco PLC store PCI DSS compliance. Responsible for the Tesco approach to store PCI DSS compliance, Managed the team identifying solution options, conducting proof of concepts and feasibility studies, providing resource, budget cost and timelines for a handful of approaches to PCI compliance for the 2,500 Tesco stores.
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Pci Dss Project Manager (Contract)Rbs Worldpay Apr 2008 - Apr 2009Cambridge, Edinburgh, London & HollandLead Project Manager for RBS Worldpay’s Payment Card Industry Data Security Standards Mandatory Programme.This Programme encompasses all aspects of RBS Worldpay technology and security standards. Managed development of application security enhancements to the credit card transaction processing system.Defined the Worldpay Infrastructure scope which consisted of hundreds of infrastructure components. -
Project Manager (Contract)Royal Bank Of Scotland Aug 2007 - Mar 2008Member of the IS management team dealing with business changes in Worldpay, impacting staff motivation and IS team structure in UK and Holland. •Managed the IS resource to deliver the 24x7 migration of all Worldpay UK Merchants onto the RBS Worldwide Payment Gateway during the 3 month migration project. -
Project Manager (Contract)Tesco Oct 2005 - Jun 2007Performing a service review of the Tesco Store Wireless Service, which delivers stock and price control information for 1500 UK stores.Carrying out Business Analysis function to produce Wireless Service Map.Collated and agreed with the store management the Wireless Business Requirements and produced a Wireless Network Technical Specification. Reviewing service provided by vendors and advised on opportunities for service quality improvements and cost reduction.Service Introduction project manager designing and implementing Wireless Network Technical Specification for multiple vendors and putting measurements in place to demonstrate the business benefits of the new processes.Project manager for a UK wide store Wireless network remedial project managing multiple vendors to upgrade stores to the new Wireless Network Technical Specification. Total of 200 stores completed in 9 months without service interruption in store. -
It Operations Manager (Contract)Computacenter Oct 2004 - Jun 2005Responsible for IS Services, including Change Management, Security Operations, Major Incident & Problem Management, Request Management and communication to Customer Service Managers. Developing the operational service management functions including implementing service improvement plans utilising ITIL based processes and the Remedy tool suite. -
It Service DirectorIng Uk Limited Sep 2000 - Jul 2004UK Head of Infrastructure Service Mangement for ING UK Investment Banking.
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Wholsesale Banking It DirectorIng Investment Banking Sep 2000 - Jul 2004IT director responsible for ING’s UK Wholesale Banking IT environment, including service management, security management, project delivery, IT financial management (MTP, budgets, forecasts), business continuity planning, disaster recovery and day to day infrastructure and application support and development. -
It Service Support Manager Corporate FinanceIng Investment Banking Aug 1996 - Aug 2000Led business aligned support team of 8, delivering market data, infrastructure support and project delivery to a dynamic and extremely profitable department. -
Infrastructure Project ManagerBaring Brothers Ltd. 1989 - 1995Managed medium sized (<£1 million) infrastructure and business driven projects in the UK and European offices against strict cost and timescales
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Computing ConsultantCmg Sep 1980 - Sep 1986Providing pre sales support to sales people advising on Micro computers, PC Netware solutions, followed by installation and post sales support to the customers.
Clive Harris Skills
Frequently Asked Questions about Clive Harris
What company does Clive Harris work for?
Clive Harris works for Willowdene Freeholders Limited
What is Clive Harris's role at the current company?
Clive Harris's current role is Director at Willowdene Freeholders limited.
What is Clive Harris's email address?
Clive Harris's email address is cl****@****ail.com
What skills is Clive Harris known for?
Clive Harris has skills like Project Delivery, Itil, Business Analysis, It Service Management, It Management, Project Management, Change Management, Infrastructure, Management, Prince2, Stakeholder Management, Vendor Management.
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Clive Harris
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Clive Harris
Project Management / Programme Management | Cross-Functional Team Leadership | Adaptability | Great Communicator And CollaboratorUnited Kingdom1hotmail.co.uk
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