Clive Perry Email & Phone Number

Luton, United Kingdom

• Lionbridge is subcontracted by General Motors Europe to produce Technical Publications for repair methods, labour times and customer literature for Vauxhall/Opel vehicles, to be used by their Dealerships and customers.
• Manage the customer relationship, ensuring good communication about scope of work, timescales, quotations and project status.
• Control and run projects for the customer, which includes managing teams’ workload, monitoring progress and observing adherence to deadlines.
• Management of all resources related to project and of designated staff.
• Financial management of budget and providing revenue forecast information for UK Operations Manager. Invoicing, revenue recognition, finance support and managing petty cash.
• Assessing scope of work and producing table of contents to client requirements.

Luton, United Kingdom

Responsible for the overall management of the service department, overseeing 4 technicians. Duties included workshop control and responsible for the ordering and accounting of parts. Often "hands-on" in the workshop particularly doing MOT's and responsible for quality control of the MOTs.

Dunstable, Beds

In addition to Technician/MOT duties, assisted the Manager in the running of the business, deputising in his absence. This involved regular customer contact, invoicing, estimating repairs, stock control, daily banking and entering financial information into the computer. Responsible for overseeing 4 technicians, their work and ensuring consistent quality.

Luton, United Kingdom

Carried out a wide variety of repairs and maintenance work to Toyotas and sales vehicles, undertaking more complex and challenging work including fault diagnosis. Became involved in the running of the workshop, repair estimates and ordering parts.

Dunstable. Beds

Carrying out all types of mechanical repairs, including servicing and MOT work to a wide range of vehicles including commercials. After gaining good knowledge and experience became responsible for the day to day running of the workshop, ordering spare parts, dealing with customers, booking in work, completing invoices etc.