Clive Pritchard Email and Phone Number

Responsible for the management and development of major corporate accounts.Championed the delivery of high standards of customer support and service.Prove support to the out-posted Global Accounts Sales Team.Successfully re-negotiated a number of client contracts.Over the last 3 years have saved 141 clients with a business value of £640k who threatened to leave due to price increases (I was tasked with this by the BSI board)

• Management of Contract Database, ensuring renewal synchronisation with salesforce.com diaries• Analysis of sales by postcode, and effectiveness of territory, Salesforce.com measures.• Manage Application Cancellation/Re-quote process and subsequent commission claw back, notifications to Finance• Manage sales forecasting process• Territory planning, map creation and maintenance, liaising with Technical Manager and Operations staff as required.• Customer feedback monitoring, collecting customer feedback, customer complaints management and progressing resolution• Bad debt monitoring taking remedial action as and when required• Generation of new avenues of possible sales lead generation• Manage Application Cancellation/Re-quote process and subsequent commission claw back, notifications to finance.• Generation of new avenues of possible sales lead generation.• Provide backup sales support for the Key Account/Entropy & GRC team, plus close liaison with the Operations Key account Team.• Management of the Joint Effort Rewards Scheme.

• Responsible as Accounts Manager for a number of key accounts• Delivered high quality, customer orientated, cost effective & administration service to the Aerospace industry• Appointed to generate sales and provide both quotations and after sales service• Clients included Airbus and Rolls Royce using Titanium in the manufacture of aircraft equipment• Managed the placement of production orders to the company’s mill, based in Russia• Monitored order progress and advised the customer of any changes to the agreed delivery date• Created a new spread sheet to provide conversion details from $ per pound to $ per kilo.

Various positions within BP Oil. i.e. Sales Administration, Commercial Representative, LPG Sales, Wholesale Market Sales