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Accomplished management professional with 28 years of experience in sales and marketing, sales management and operations management. 23 years of experience in multi-clinic dental practice management with a demonstrated record of success and achievement within the dental space. A turnaround specialist who refocuses teams on exceptional performance, personal growth and achievement of specific targets. Expertise in identifying and articulating growth strategies which rely on solid sales and marketing techniques coupled with enhanced operational efficiencies. Enjoys challenge of transforming poorly performing teams and enterprises through intensive training, coaching, listening and leading.Specialties:Sales ProcessesOperations and Business SystemsDental Practice AnalyticsSales Training
Lovett Dental / Splendid Dental Care / Our Children'S Dentist / Haven Dentistry
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Chief Operating OfficerLovett Dental / Splendid Dental Care / Our Children'S Dentist / Haven Dentistry May 2023 - PresentHouston, Texas, United States
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Director, Operations And StrategyLovett Dental / Splendid Dental Care / Our Children'S Dentist / Haven Dentistry Oct 2016 - May 2023Houston, Texas AreaRegional DSO, providing comprehensive and critical business support services to our affiliated dentists.. Increased cosmetic veneer sales by 2000% over a 36 month period of time. Facilitated in-house training for doctors and clinical teams. Designed and coached best practice case presentation and sales processes. Coached, trained and developed clinical teams and business office employees on cosmetic treatment plan sales and marketing systems. Designed scheduling templates, developed business office and exam processes to improve efficiency and productivity, enhancing the patient experience and retention. Recruitment and contract negotions for general dentist and dental specialist providers
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Principal PartnerRalston Wright Properties, Llc Aug 2014 - Mar 2022Houston, TexasReal estate investment and Property Management company with a focus on single family residential rental properties.
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Director Of OperationsMade Ya Smile Dental Jul 2014 - Oct 2016Houston, Texas AreaMade Ya Smile Dental is an Inc. 5000 company consisting of 12 dental offices located in the Greater Houston area; they are recognized as the number one provider of Lumineer cosmetic dental veneers in North America.. Part of a three person senior management team, responsible for a 50% increase in production and revenue over a 24 month period of time. Designed standardized process and outcome evaluation systems to drive growth and best practice compliance . Improved employee retention by providing increased leadership and support to dental office teams. Coached, trained and developed affiliated dentists and clinical teams through seminars and hands-on training at the dental office level
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Director Of Sales And Doctor RelationsCreative Dental Systems, Inc. Jul 2001 - Jul 2014Responsible for year-over-year revenue growth for regional DSO, consisting of 25 full-time dentists and 15 dental hygienists. Hiring, training and direct supervision of an inside sales team responsible for dental treatment plan presentations, financial arrangements and insurance benefit coordination. Recruitment and orientation of associate dentists, including employment contract negotiation and ongoing productivity analysis and feedback. The Coordination of all marketing initiatives, ensuring brand continuity with consistent messaging, imaging and promotions. Contribute to the executive management team in formulating overall corporate strategy, goals and culture.• Broke annual sales and revenue records for years 2001, 2003, 2004, 2005, 2006, 2007 and 2008.• Increased patient case acceptance rate by 15% and average accepted case size by 30%• Recruited over 200 dentists.• Developed "Graduate Development Program" to attract and retain new dental school graduates.• Designed trade-show presentations for "The Star of the South", Southwest Dental Conference and the TDA dental meetings.• Conducted sales training workshops for dentists and auxiliary staff.• Wrote and developed marketing materials and published first company website
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Regional Director Of SalesMonarch Dental Jun 1999 - Jun 2001Texas RegionDeveloped and implemented a new sales program for the Texas region. Directly responsible for the treatment plan sales for the Houston, Dallas and San Antonio markets and the hiring, training and supervision of 54 sales people and 1 market sales manager. Conducted sales meetings and sales training workshops, including case presentation training for dentists and orthodontic departments. Provided sales forecasting to executive management team.• Formulated dental office sales model and developed performance metrics to quantify and manage results• Increased EBITDA 20% in the Houston market during the first 12 months of employment• Personally hired and trained 25 new inside sales people and 1 market sales manager
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Sales ManagerCreative Dental Systems, Inc. Mar 1997 - Jun 1999Responsibilities: Promoted to Southern Dental Associates management team to develope a dental office sales model. Personally hired, trained and supervised team of 15 inside sales people. Responsible for treatment plan sales for 10 dental offices consisting of 25 full time dentists, 15 dental hygienists and 4 dental specialist. Conducted sales meetings, sales training seminars and workshops.• Developed intensive sales training program that focused on core B2C selling techniques, including: The five fundamental states of mind of the buying process; identifying emotional buying motives; negotiating financial arrangements.• Achieved company record of $1,000,000 in monthly dental treatment sales in 1997.• Increased annual dental treatment sales from $9,000,000 in 1997 to over $12,000,000 in 1998
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Office ManagerSouthern Dental Associates May 1995 - Mar 1997Resposibilities: Promoted to practice manager position at an underperforming, inner-city dental office serving a low income demographic. Full P&L responsibility. Managed all general accounting functions, track banking transactions, made daily deposits, managed petty cash, track all financial records and reporting, and created monthly projections and end-of-month summaries. Provided supervision and training of clerical support staff. Performed treatment plan case presentations and negotiated patient financial arrangements, including those for accounts receivable. Provided performance analysis and feedback to dentists.• Grew office revenue from $600,000 in 1995 to over $1,000,000 in 1996. A company record.• Office consistently achieved monthly bonus, significantly improving employee moral.• Promoted to corporate management team in the position of sales manager.
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Financial CoordinatorSouthern Dental Associates Mar 1994 - May 1995Responsibilities: Generate production opportunities for dentists by increasing patient treatment plan acceptance. Negotiate patient financial arrangements and coordinate insurance benefits. Ongoing patient follow to ensure case completion. Manage accounts receivable.• Consistently achieved "top producer" status for monthly treatment plan sales.• Provided sales training workshop for financial coordinators.• Promoted to practice manager within 12 months.
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Sales RepresentativeNcrs 1993 - 1994Houston, Texas AreaResposibilities: Start-up company providing clients with debt repayment services. Negotiated with collection agencies to reduce client debt and improve credit profile.
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Recruiter / RepresentativeItt Technical Institute 1990 - 1993Houston, Texas AreaResponsibilities: ITT Tech. was a subsidiary of ITT Corp. and ITT Educational Services. Recruited high school graduates and adults for post-secondary education and technical training in electronics engineering, robotics engineering and computer aided design. Position involved intensive prospecting along with in-home and on campus presentations to prospective students and their parents. The school offered superior hands-on technical training, however, associate degree programs were generally five times the cost of a comparable program provided at a community college.• Nationally and state recognized top producer.• 1991 Houston market, "recruiter of the year" award for highest over quota.• Employee of the month awards.
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Sales RepresentativeBally Total Fitness 1989 - 1990Humble, TexasResponsibilites: Corporate and membership sales for large health club chain. Intensive cold-calling and retail installment contract negotiation and sales.
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General ManagerBally Total Fitness 1988 - 1989Houston, Texas AreaResponsibilities: Supervised daily operations of large health club. Provided supervision and training of support staff. Managed all general accounting functions, track banking transactions, made daily deposits, managed petty cash, track all financial records and reporting, and created monthly projections and end-of-month summaries. Handled complex issues and multi-task projects in a professional and timely manner. Responsible for sales lead generation through existing member referals.• Won interclub sales contest - awarded all expenses paid trip to Miami, FL for the 1989 Super Bowl between the 49ers and the Bengals.
Clive Wright Skills
Clive Wright Education Details
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Hinckley College: City And Guilds Of London InstituteArchitectural Joinery, Level 2 -
Bosworth College (United Kingdom)High School Diploma
Frequently Asked Questions about Clive Wright
What company does Clive Wright work for?
Clive Wright works for Lovett Dental / Splendid Dental Care / Our Children's Dentist / Haven Dentistry
What is Clive Wright's role at the current company?
Clive Wright's current role is Chief Operating Officer at Lovett Dental / Splendid Dental Care / Our Children's Dentist / Haven Dentistry.
What is Clive Wright's email address?
Clive Wright's email address is cl****@****hoo.com
What is Clive Wright's direct phone number?
Clive Wright's direct phone number is (361) 986*****
What schools did Clive Wright attend?
Clive Wright attended Hinckley College: City And Guilds Of London Institute, Bosworth College (United Kingdom).
What skills is Clive Wright known for?
Clive Wright has skills like Sales Operations, Strategic Planning, Sales, Team Building, Selling, Training, Sales Management, Recruiting, Management, Business Development, Customer Service, Negotiation.
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Clive Wright
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