For more than 30 years I have been trying to change the world just a little by improving the way organisations converse, both internally and externally. It wasn't so much a career choice as a calling — I am just wired that way.I add value wherever people and information meet. My specialist areas include:✔ winning proposals, tenders and grant applications that present your organisation and offering in the best possible light ✔ technical and business documentation that makes life easier for end users✔ analysing and improving business processes✔ websites and marketing materials that speak to people✔ procedures and forms that are well-designed, intuitive and pleasurable to use✔ taking technical content (scientific, medical, legal, IT – you name it) and 'translating' it into user-centric, stylish but plain English.I go about it by:✔ strategic planning that integrates your organisation's communications and marketing with its goals and purpose✔ humanising writing and information design✔ improving graphic design and presentation to better support the message✔ finding the right processes and technologies to share information and empower users of that information✔ guiding and mentoring multidisciplinary teams✔ meticulous editing and proofreading, to ensure accuracy and professionalism. I have worked with small and large private, public and for-purpose organisations in Australia, Europe, South East Asia, Africa and the Middle East. Although primarily based in Australia, I am an experienced telecommuter and used to working collaboratively across kilometres, miles, timezones and cultures. I enjoy communicating technical and specialist information and have developed persuasive messaging and more than A$1 billion of work-winning proposals across a broad range of industries, including engineering, construction, IT, transport and logistics, financial and legal services, health care, education and the arts. I am a quick learner, able to acquire domain knowledge rapidly and apply my skills to any area. I have a particular passion about communications that impact society. I enjoy supporting not-for-profits, charities and philanthropic organisations with reduced rates, and assisting corporates with documentation that makes a difference.Communications and Marketing Manager, Proposals Manager, Technical Writer, Editor, Graphic Designer, Storyteller, Usability Consultant, Experience Designer, Business Analyst, Technologist and Pedant — that’s a lot of hats to wear, but there’s plenty of empty space on (and some would say *in*) my head!