Clive Crouch Email & Phone Number

Head Office, London & Se

Project management role within the network implementation team of Sky UK, a subsidiary of Sky plc. Provider of television, broadband and telephony, and the UK’s largest satellite pay-TV broadcaster with 11 million customers.RESOURCE MANAGEMENT• Managing the supplier contract of Sky’s cloud based resource management provider, Oneserve • Managing project teams, as well as the workload of 30 field implementation engineers • Monitoring end-to-end internal business processes for all resources performance versus targetsPROJECT MANAGEMENT• Managing multiple projects, work streams and resources; end-to-end project delivery • Developing technology and new capacity to meet consumer demand & business growthNETWORK IMPLEMENTATION• Instrumental in the delivery of Sky broadband and telephony network exchanges• Managing rollout of the LLU, FTTC, POP and transmission network infrastructure • Maintaining Sky’s broadband and voice networks in the UKSelected role achievements:• Identified & drove resource platform improvements which increased job throughput by 50% • Replaced manual procedures; reduced the impact of idle time and travel exceeding forecasts • Drove changes to work status management tool, this enhanced data & enabled better estimates • Created and implemented new stock management process which improved workload efficiency • Developed new dashboards and search views to provide a live status for all engineering jobs

Head Office & Se Locations

Project management within network implementation. Appointed to play a key management role in two high profile, business critical projects.BT Featurenet replacement programme • Developed business case, engaged stakeholders & managed Sky’s new IP system budget• Led implementation of +6000 IP & analogue devices across Osterley campus & UK satellite sites LLU Implementation • Instrumental in the delivery of Sky broadband and telephony network exchanges• Managed closure of 2 major London BT exchanges• Built plans to minimise the outage time concurrently with new build & broadband implementation• Worked closely with external BT project teams to ensure accurate and efficient processes• Upgraded DC power of 232 exchanges, agreed methods and created BAU process

Winchester

Tasked with the set up and management of a new team to control Arqiva's revenue earning telecom assets, as well as deliver inventory reductions and cost savings.• Opened and maintained supplier relationships in readiness for tariff change • Controlled complete order function, including invoice management for both CAPEX & OPEX• Improved quality of data from multiple sources to assist the achievement of cost reductions• Designed and created a circuit management database to manage telecoms assets • Captured and managed radio & cable circuit inventory

Winchester

Provided pre and post sales telecoms solutions for existing and potential broadcast customer • Supported the full design and costing by providing civil and cable solutions• Presented proposal of technical solution to the senior leadership of prospective broadcast clients• Instrumental in the implementation of successful bids

Winchester

Planned and implemented ntl’s (subsequently acquired by Arqiva) new core civil & cable• Designed, planned and implemented new fibre-optic routes and diversion into POPs• Managed indirect team of 30 engineers and management of seconded project engineers• Supervised fibre-optic cable installation, fusion splicing, cable testing and civil works • Managed project finance and schedule of works to minimalise impact to contracts• Contributed to the team delivery of fibre-optic multi-ringed network build across the UK

Bracknell, Berkshire

Progressed through a series of roles including: trunk cable planning & implementation, civils and cable, BT Interconnect, project engineering and special projects