Clive Fisher Email & Phone Number

Ampthill, GB

Ampthill

• Currently successfully project manage the onboarding of clients onto the SonicPortal platform. I Capture their requirements and agree plans across internal departments, prior to briefing IT Development to deliver these.
• Working closely with the sales team to engage with potential clients, to understand their requirements and manage their expectations.
• Building plans and processes to implement the onboarding of clients to the SonicData Portal platform, providing training and support.
• Co-ordination of various weekly meetings with Sales, Marketing, Product Development, and external Design agency, where I share the plans, and highlight any risks and dependencies and agree priorities.
• Briefing the IT Development team (Bangalore) on all IT development and testing of requirements, managing issues via Jira project management software. I manage workload and priorities via weekly meetings and ad hoc.
• Capturing issues and solution enhancements, raised by clients, and address these with Product and wider team, agreeing any changes to the product roadmap and alignment of messaging back to clients.

Ampthill, England, United Kingdom

Providing marketing consultancy to small and medium businesses, including copywriting for website, content marketing, SEO, PPC, Digital Campaigns, and Google Analytics.

Marlow, England, United Kingdom

Managed of a portfolio of the more complex clients. Built trusted relationships, both with clients and across internal D&B departments. Achieved 95% retention rates and client growth. Responsibilities included: Ensured common alignment of objectives, service kick-off and solution reviews, usage reporting, issue tracking, managed service, data matching /.

Marlow, Buckinghamshire

Provided customer support for Dun & Bradstreet Sales & Marketing Solutions, enabling clients to optimize the implementation of their solution. Delivered solution training, managed services, consultancy and completed solution. Developed strong working client relationships to retain and grow client value. My client work for Pitney Bowes resulted in Dun &.

Leicester

Project Managed the relationship between Office Depot and Dun & Bradstreet to implement a new Customer prospecting solution. Collaborated closely with internal Marketing, IT Development, Business Intelligence, Finance, and D&B Data & Operations. Accountable for the management, improvement and rationalisation of prospecting processes for the entire UK and.

Cambridge, United Kingdom

Reported to the Director of Communications and Customer Relationships. Reviewed and reported on their current approach to customer data/CRM. Undertook workshops / meetings to identify future requirements from a CRM system, completed a gap analysis and recommended next steps

Music license collection and royalty distribution organisation. Responsible for B2B marketing plan using integrated media, including; call centers, direct mail, trade advertising, events, sponsorship, sales collateral. Achieved $6.7M new business sales target with £1.9M budget for 2008 (45% increase over 2007), which ultimately led to one of the most.

Largest law firm in the Middle East. Law Firm of the Year 2007. One year contract. Successfully project managed the implementation of a Hubbard One proposal generation and experience management system in multiple countries. Managed various temporary staff.

One of the largest law practices in the world. Managed Elite CRM database and e-mail marketing application. Developed processes to enhance data quality and campaign implementation, almost doubling seminar and event acceptance and attendance figures. Managed three staff and various temporary staff.

London, United Kingdom And Reading

Was leading provider of telecoms and internet services, carried 40%+ of all UK internet information. Responsible for £1.44 million budget. Responsible for direct marketing agency, database marketing supplier, call centre and analytics. Planned and implemented B2B integrated media campaigns. Achieved 23% response rates and leads worth up to £3m. Managed the.

London, United Kingdom

One of the UK's leading advertising agencies. Member of team responsible for the design and specification of BT's business marketing database and data management processes. Project managed the analysis, targeting, selection and response management of very large mailings.

London, Wimbledon

Project managed database marketing and laser print activities for consumer and blue-chip business clients from areas such as charities, financial, retail, auto, publishing, airline and internet.

London, United Kingdom

Two years fast stream IT Graduate Trainee Programme. Promoted to Higher Executive Officer responsible for managing the mainframe used to plan, monitor and control the government’s national telecoms network. Managed one member of staff.

Digital Marketing, Diploma In Digital Marketing - Passed - Grade = 80%

Comprehensive coverage of Digital Marketing, covering Content Marketing, Social Media Marketing, Search Engine Optimisation (SEO), Paid.

Data Analysis For Management, Certificate

Big data has allowed managers to measure significantly more aspects of their organisations. However, without an understanding of the data.

Certificate, Customer Success, In Progress

Professional Certification Program: This Certified CSM Professional course is based on the Practical CSM Framework and offers.

Faststats Market Insight Tool, Accredited Trainer

Apm Introductory Certificate In Project Management, Certificate

Relational Database Systems, Pass

Post Graduate Diploma, Business Intelligence, Distinction

Prince2 Registered Practitioner - Amp Group, Project Management, Certificate

Certificate In Customer Relationship Management, Cert Crm

Dipolma In Direct Marketing, Pass

Bsc Engineering With Business Studies, Production Engineering, 2:2