Clive W. Email & Phone Number

Cleveland, Oh, Us

•Data Analytics Leader, Conflict of Interest Analytics-Lead all Forensic Service’s data analytics initiatives including testing and acquisition of software, developing data analytics tools and training investigators.•Cyber Fraud Investigations-Investigated cases involving theft totaling $1M of funds. Compiled timelines of the cyber attacks by analyzing artifacts.-Issued recommendations to senior management identifying IT vulnerabilities and process changes that improved Accounts Payable and the Treasury department’s susceptibility to fraud.•GDPR and Data Breaches-Lead data breach investigations by mobilizing Legal and IT teams, extracting logs, analyzing data and implementing post incident remediation steps. -Collaborated with Legal to assess the risk profile of data theft and compiled report for senior management and regulators.•eDiscovery-Developed guide outlining the forensic utility, limitations, and standard operating procedure for utilizing Office 365 and Azure logs in forensic investigations.•Background Investigations-Improved Company’s legal position in conflict of interest investigations between employees and suppliers by utilizing tools like LexisNexis and social media aggregation:Montego/SocialNet to establish a connection.•Information Security Committee-Served as the forensic services representative for the nationwide company committee aimed to address Information Security incidents and improvement initiatives.-Worked with other members from HR, IT, and Legal to improve response related to GDPR.

London, Gb

• Data Analytics – Contracted by a National Bank to develop and drive a process to determine excess interest amounts collected and home foreclosures on customers identified to be protected by the Servicemember Civil Relief Act (SCRA). Numerous customer data platforms were reconciled and custom databases were created to bridge the different data sets to determine the Bank’s financial liability. The process and implementation schedule were critical for the Bank to avoid government sanctions and penalties. • Text Analytics – Assisted an insurance company’s investigation to determine reasons for an unprofitable insurance product. Determined inconsistencies and anomalies in both structured data and free form text which resulted in a final report and included a Tableau dashboard to show fraud prone areas as well as areas to improve profitability.• Incident Response – Helped client’s legal counsel with cases related to employee theft of intellectual property. A forensic analysis to identify employee access to sensitive records, data ex filtration (cloud and external drives), data wiping, connected device history and chat analysis enabled clients to strengthen their case.• Cyber Investigations – Developed a new service offering that analyzed a client’s IT security alerts and system log files to find patterns in order to qualify types of threats and identify their risk exposure. A Tableau dashboard was created to assist visualization of analytics and actionable steps to reduce high volume and high risk threats. • eDiscovery – Developed and instituted an engagement management structure from assigning individual project teams that would handle all eDiscovery workflows (processing, review support, production) to separate workflow teams that would handle one designated workflow for multiple projects. This increased scalability and allowed EY to rapidly deploy personnel to take on large projects and training time for staff was reduced from one year to several months.

London, Gb

• Computer Forensics - Developed documentation and methodologies to forensically preserve data from SQL servers, Microsoft Exchange Servers (EDBs) and PST exports, Microsoft SharePoint data and Mac laptops which enabled junior staff members to improve their proficiency for forensic collections. Drafted computer forensic examination reports to be used for depositions.• Search and Seizure: Developed methodology and best practices to handle and process evidence involved in criminal investigations. EY was trusted by provincial and police agencies to conduct investigations as requested. EY personnel were granted Anton Pillar orders (warrant for civilians) on many cases and this increased EY’s client base.• Evidence Management: Refined the department’s evidence management protocol by implementing automated scripts to create evidence barcodes, auto fill documentation files and create folder structures. The environment was upgraded to allow network access for the group. This enabled teams to rapidly find the status of projects, reduce redundancy in work and reduce time to deploy personnel.• Custom Scripts and Parsing: Built custom tools to convert eDiscovery summation, concordance and relativity load files. Received files from external party could not be loaded until this tool was created.• Mobile eDiscovery: Set up a mobile Law Prediscovery and Relativity environment at a client’s site to perform in-house data processing, document review and productions. This enabled client’s sensitive data to remain at company. In another instance this was required to remain compliant with the country’s data privacy laws.

Armonk, New York, Ny, Us

• Custom Scripting – Assisted development of a tool to compare laptop prices and specifications. The tool allowed rapid comparison between IBM and competitor laptops and then initiate any price adjustments.• Compliance – Took on leadership role to implement ISO 9002 Quality Assurance certification for the department which enabled IBM to secure contracts that required the certification.• Training – Trained sales staff highlighting the strength and weaknesses of IBM Thinkpads versus competitors which resulted in sales teams’ ability to approach clients with confidence on why they should purchase IBM laptops for their IT solutions.• Marketing – Designed marketing materials and programs to increase Thinkpad sales via newsprint, web, direct and in-direct sales promotions. Reports of sold volumes were recorded and then analyzed which allowed management to determine what factors and conditions were significant drivers for sales.