Clive Jenkins Email & Phone Number

As the Value Stream Delivery lead, I’m responsible for the end-to-end delivery of the Motoring journeys, for the Halfords website, and the enablement of the Agile delivery model, using a mixture of SAFe & traditional Agile methodologies. This involves continual management & oversight of progress, ensuring teams are resourced correctly, facilitation of.

As a Service Transition Manager, I was responsible for the seamless transition of the Wi-Fi Guarantee project; a new consumer product and service. Ensuring that impact assessments are completed; readiness requirements or business acceptance criteria are identified, and that all requirements are delivered.Work in collaboration with stakeholders at all.

• As a Change Manager in the Digital team, I managed a wide range of key projects and programmes. My responsibilities began with ensuring the EPIC’s hit Definition of Ready via close coupling with business stakeholders.
• Successful launch of 4 dashboards for eCare Re-Invent; resulting in a huge TNPS increase
• Removal of Proxy Login; avoiding over £2 million cost of replacement
• Home broadband product launch and personalised speed checks
• Turnaround of Accessibility project with external audits and agreed approach
• Stabilisation of EECC Programme

Newbury, Berkshire, United Kingdom

• Drove a strategically important programme of work, to support the launch of a new set of products, by delivering new and updated digital experiences to Enterprise (Small/Medium) customers. This work was delivered via.
• Removing blockers and impediments, thus increasing the teams’ velocity; whilst managing a Programme of Work with over £10m of budget
• Managed transition to a new development partner and day to day relationship management
• Creation and optimisation of an operating model to drive the workflow
• Launch of a customer app providing “take my landline with me” capability via a mobile. This was a core aspect of the new product offering and, hence, key for the launch in June
• Continued development and launch of the following Digital journeys:o New/updated sales and corporate/major client experienceso Updated order tracking to support the new products and couriero Logged in feature.

Hook, Hampshire, United Kingdom

• The Service Readiness Role sits between the Projects, Business and Technology teams to ensure the successful, quality delivery of releases and that all readiness activities have been completed. All projects are.
• Introduction of a native consumer app providing ever-growing functionality via multiple releases. As an additional delivery I have conducted release trials for up to 1,000 customers. These releases have been noted for.
• Migration of key journeys of the website to a new Adobe Experience Manager platform. This was delivered via multiple releases, every 2-4 weeks, focusing on journeys prioritised by the Digital product owners. This has.

Newbury

Leading the Change Lead team to delivery key project outcomes for the Digital Team; which is responsible for the operational and development of the entire Vodafone UK website. The team now consists of a total of 11 Change Leads; (permanent and contract); I have been responsible for growing this from a team of 3 to its current size. The team now has an.

Newbury

Project management of distributed agile teams, developing value add software for mainframe solutions.

Exigen Services is the leader in Outsourcing 2.0, the next generation in global outsourcing. A lot of IT projects fail because most companies that provide support to their IT customers do not reduce risk and are not contractually aligned and motivated to help the client succeed. Our goal is to fix that problem by sharing the risk through commercial terms.