Clióna O'Donnell Email & Phone Number

Clonmel, County Tipperary, Ireland

Clonmel, Co. Tipperary

Currently working in the Community & Economic Development section of Tipperary County Council. Primarily I am working with Tipperary Tourism as part of a team to build and promote Tipperary and all of it's offerings.

Thurles, County Tipperary, Ireland

Currently working on the Skills to Advance Programme with Tipperary ETB. Skills to Advance is a national initiative that provides upskilling and reskilling opportunities to employees in jobs undergoing change and to those currently employed in vulnerable sectors. Skills to Advance aims to equip employees with the skills to progress in their current job, or take advantage of new job opportunities. Please feel free to get in touch if you are an employer and if there are any particular courses or areas of interest that you or your workforce require upskilling or reskilling in.

Dublin, Ireland

• Research, interpret and implement new state department guidance in relation to all consular services• Ensure Department of State policies and regulations are adhered to at all times• Create relationships and liaise with Irish Government departments to assist American citizens in Ireland • Provide information and guidance to US citizens as required i.e. legal matters, child abduction cases, family matters, arrests, repatriations, Irish immigration, deaths of family members etc.• Responsible for assisting US citizens in distress in Ireland• Point of contact for concerned family members of US citizens in Ireland• Point of contact for emergency services telephone line and all email enquiries• Conduct prison and hospital visits to ensure the safety and well-being of American citizens• Assist U.S. citizens in Ireland with U.S. citizenship applications both regular and complex and provide passport services• Give immediate attention to customer queries or complaints• Work as part of a team to provide top quality customer service and care• Maintain and update the consular section of the embassy social media accounts• General Admin Duties

Dublin, Ireland

I was team lead of the Consular section within the South African Embassy. I oversaw the day to day running of the section. I assisted with adjudication of CVs for vacant positions in the embassy and I provided induction and training to new staff members. I kept and amended all personnel files and assess performance agreements and appraisals annually. I created the SA Embassies official Facebook page and maintained and managed it on a daily basis.I was responsible for SA immigration in Ireland. I accepted, adjudicated and issued all visas for those wishing to visit or relocate to SA from Ireland. I also updated and trained staff members or alterations or changes to SA immigration laws and practices. I provided assistance to distressed SA citizens and assisted them with issues they had while residing or visiting Ireland. I also dealt with and responded to any customer complaints relating to the consular section.I provided PA assistance to the SA Ambassador. I managed his diary and ensured that he is always prepped and organised for the meetings and events he attended. I regularly planned and coordinated Heads of Mission luncheons and other functions the diplomats within the embassy hosted. On an annual basis I worked as part of a team to organise major events such as South Africa's national Day and SA Heritage Day, these events are attended by dignitaries such as Ambassadors and Heads of State etc. Throughout the year I assisted SA delegations who visited Ireland to promote tourism and investment in SA with special events, travel arrangements, agendas and itineraries.

Clonmel, Co. Tipperary, Ireland

As part of my college degree one semester was spent on work placement. I did my placement in Clonmel Borough Council in the finance section where I gained invaluable experience as a student.My duties included:Dealing with the public who came to pay rents, rates, refuse etc.Creating, updating and maintaining the refuse data base.sending out invoices.Following up with clients on late payments and assisting with payment plans.Keeping the diary of the section manager. Arranging and cancelling meetings.Issuing parking fines, dealing with enquiries regarding fines and adjudicating appeals for fines.Dealing with various queries from the public about setting up accounts.Assisting with accounts payable and payroll.General office administration duties, typing, filing, photocopying, scanning, faxing etc.

Bachelor’S Degree, Public Administration And Management, Honours

Economics, Marketing, Management, Public Finance, EU Law, Principles of Law, Organisation Studies.

High School, Leaving Certificate, Honours

Activities and Societies: Sports Dance DramaWhile in school I participated in many team sports including hockey, basketball and camogie. I.