Christine Louis-Jacques Email & Phone Number

Atlanta, Ga, Us

San Francisco, California, United States

Provided executive-level administrative support and served as the main point of contact for the President, CEO, and teams of sister organizations, WDN and WDN Action. Created and optimized workflows to improve communication and collaboration. Managed the President & CEO's complex calendars and scheduling needs, supporting relationship management via timely communication with staff and external partners. Assisted in meeting preparation including travel accommodations, material creation and organization, expense management, and itinerary creation. Supported administrative and project-management work related to WDN and WDN Action Boards of Directors. Managed administrative needs and information flow of the virtual office as needed including file system management, drafting correspondence, and triaging requests. 𝘒𝘦𝘺 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘢𝘣𝘭𝘦𝘴:📌 Optimized CEO’s time to improve focus on high-level priorities with key stakeholders by implementing improved organization and reducing scheduling conflicts. 📌 Achieved 95% satisfaction rate among CEO, team leads, and key external partners as trusted liaison providing communication and roadmaps to complete projects and meet organizational goals. 📌 Engaged internal and external partners methodically, fostering robust relationships that supported strategic initiatives, special projects, and high-priority assignments. 📌 Reduced average time to process and approve expenses by 50% and improved financial reporting after assessing preexisting expense management processes, identifying pain points, conducting thorough expense analysis, and implementing a new tracking system.

New York City Metropolitan Area

Maintained appointment schedules and calendars for four partners of a tech startup firm, scheduled and planned meetings, managed the Pipedrive database with key stakeholders' information, and coordinated travel as needed. Provided excellent administrative support through expense management, drafting agendas, organizing confidential documents, and meeting attendance.𝘒𝘦𝘺 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘢𝘣𝘭𝘦𝘴:📌 Maximized partners’ time by reading, researching, and routing correspondence, optimizing processes and workflow.📌 Worked diligently to ensure high-quality customer service, promptly and proficiently addressing and resolving all issues.

Atlanta, Georgia, United States

Led company-wide national internship programs, The Resource Assistant (RAP) Program and The Move Mountain Grant Program, with oversight of a $700K budget, 50+ interns, and partnerships with conservation partners on state and federal levels. Owned program lifecycle from conception, planning (including risk analyses and market research), optimization, deployment, to post-analysis. Developed relationships and collaborated with interdepartmental teams including HR business partners, talent acquisition, benefits, legal, compensation and payroll. 𝘒𝘦𝘺 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘢𝘣𝘭𝘦𝘴:📌 Leveraged mentorship and leadership skills to achieve a 100% retention rate with 50+ interns completing their internship program contracts.📌 Instrumental in sourcing, interviewing, evaluating, and selecting 12 grantees chosen to develop local community initiatives through the Explore Fund by The North Face; presented program success to key partners, and secured increased funding by 100% ($50K to $100K) for three consecutive years. 📌 Instrumental in the sourcing, interviewing, evaluation, and selection of 12 grantees selected to develop community initiatives in their state; presented the success of the program to key partners, securing a 100% increase in funding for the following year. 📌 Provided strategic direction with cross-functional departments to maximize production and delivery; maintained quality control, and leveraged talent by delegating to achieve the best and most efficient results; directed workflow, project timelines, assets, project scope, and deliverables. 📌 Delivered data-driven recommendations by researching educational programs, and utilizing analytics relevant to regulatory environments, market data, industry trends, customer data, and established KPIs.

Washington D.C. Metro Area

Provided high-level administrative support for the Executive Director, ensuring efficiency in accomplishing key tasks and company initiatives through keen management of executive communications. Forged long-term relationships with senior executives, and contributed greatly to organizational efficiency through strategic, motivational, and profound leadership. 𝘒𝘦𝘺 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘢𝘣𝘭𝘦𝘴:📌 Organized and maintained the Executive Director’s calendar by scheduling appointments, meetings, events and speaking opportunities. 📌 Assisted in the planning and coordination of the annual gala event; coordinated event and appointment calendars for roundtable discussions, conferences, fundraising initiatives, annual events, and community outreach seminars. 📌 Produced and distributed in-depth reports based on market analysis, research and data compilation. 📌 Oversaw the development, maintenance, and success of social media platforms including Twitter, Instagram, Facebook, YouTube, LinkedIn, and Pinterest; designed and launched social media campaigns. 📌 Maintained an 800+ client database in Salesforce, adding and updating information in a timely manner and with immense attention to detail.

Washington, Dc

Served as a liaison to faculty, staff, students and the Dean in facilitating university programs, class schedules, work-study requests, and handling student affairs complaints.𝘒𝘦𝘺 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘢𝘣𝘭𝘦𝘴:📌 Instrumental in the creation and implementation of a tracking system within the database of students’ financial and registration records. 📌 Leveraged mastery of skills in organization and time management to manage the Dean’s calendar, schedule meetings, book travel, and speaking arrangements. 📌 Planned and executed events on behalf of the Student Affairs Department for students, faculty, and staff.