Director Of Software Engineering
Current• Lead 3 teams, including Software Engineers, Technical Writers and Managers, totalling up to 18 indirect reports• Lead the roadmap and capacity planning for the technical initiatives related to Ethoca's Consumer Clarity Digital Receipts and Call Call Centre applications• Lead the design and development of a new Web Portal for the onboarding and configuration of Issuer and Merchants. The Self Serve Portal is a Single Front Door for Ethoca Partners to manage their integrations and view their reports and dashboards.• Lead the technical integration discussions with multiple world wide Issuers and Merchants, collaborating and removing roadblocks to attain mutually advantageous solutions• Lead the "localisation" efforts of Ethoca's Consumer Clarity products including support for Right to Left languages• Continued leading the migration to Azure of Ethoca's on-prem and AWS based Consumer Clarity services• Successfully launched a cloud based ground-up re-write of Ethoca's Call Centre application including integrating with Mastercard's B2B Single Sign-on Portal