• Lead 3 teams, including Software Engineers, Technical Writers and Managers, totalling up to 18 indirect reports• Lead the roadmap and capacity planning for the technical initiatives related to Ethoca's Consumer Clarity Digital Receipts and Call Call Centre applications• Lead the design and development of a new Web Portal for the onboarding and configuration of Issuer and Merchants. The Self Serve Portal is a Single Front Door for Ethoca Partners to manage their integrations and view their reports and dashboards.• Lead the technical integration discussions with multiple world wide Issuers and Merchants, collaborating and removing roadblocks to attain mutually advantageous solutions• Lead the "localisation" efforts of Ethoca's Consumer Clarity products including support for Right to Left languages• Continued leading the migration to Azure of Ethoca's on-prem and AWS based Consumer Clarity services• Successfully launched a cloud based ground-up re-write of Ethoca's Call Centre application including integrating with Mastercard's B2B Single Sign-on Portal

• Lead 2 teams of Software Engineers rearchitecting Ethoca's Consumer Clarity products to run in Azure• Lead the technical integration of, and built relationships with, several high profile credit card issuers• Lead the screening and interviews of over 30 candidates for Software development positions at all levels• Lead the redesign initiative of DevOps CI/CD pipelines to utilise the latest multi-branch build and security scanning patterns• Managed 12 direct reports, mentoring them on their career development journey• Successfully launched multiple new scalable services in an multi-region service oriented architecture• Significantly contributed to the technical architecture of the target Azure based platform

• Lead the organization's migration from Team Foundation Server to Azure DevOps Server 2019 and facilitated the adoption of Azure DevOps as our primary tool for Agile Project Management and Development• Piloted a proof of concept project and roadmap for moving our existing web services into a serverless environment on IBM Cloud utilizing Docker, Kubernetes and Azure DevOps Pipelines• Lead the implementation of a mobile front-end to the organization's Single Sign-On portal• Lead the development of the Machine-2-Machine project for flowing and mapping data from the Global Data Synchronization Network to a data verification web application and subsequent flow to Nielsen Brandbank• Managed Software Development teams using Agile methodologies to ensure successful sprint planning and delivery• Mentored team members, providing guidance to develop their technical abilities and understanding of the business

• Lead developer on the organization's internal J2EE Single Sign-On application, responsible for ongoing feature implementation and support while working closely with our partner MicroFocus to integrate with their service offerings• Developed a generic Spring Batch based mapping tool allowing the XML specification of mapping rules between different data providers/consumers which became the organization's standard data mapping tool• Educated and guided junior developers on the implementation of data mapping processes using my custom tool• Worked closely with QA and UAT testing teams to ensure rapid delivery of bug fixes

• Designed and developed a number of key back and front end components of the company’s online retailer/item management application using C#/ASP.NET• Created a CI/CD environment using Team Foundation Server to aid code quality and automatically perform deployments/releases.• Responsible for maintaining and customizing demonstration environments of company’s applications used for customer facing sales presentations.

• Creation of robust and secure software products using Microsoft Visual C#/ASP.Net• Developed and maintened a web based application responsible for allowing the look up and update of MoD employee information stored in Microsoft ADAM, whilst handling all security concerns of the customer• Designed and implemented various small tools required to transfer data from legacy systems into Microsoft ADAM via Microsoft MIIS/ILM• Provided customer demonstrations of products developed by myself and my team, handling objections and managing feedback to create a solution that is further tailored to the customers needs• Implementation of continuous build integration, using Cruisecontrol.net and later migrating the project to Microsoft Team Foundation Server

• Conducted customer facing “initial discovery interviews” with technical owners of services to be migrated and any dependant services• Analyzed source code and network traffic of services to be migrated to ensure complete understanding of service; recorded findings in discovery reports• Designed and developed tools to facilitate migration of data from legacy databases/applications to target database/application or to provide access to historic data• Managing cut over of services including early life support of new service and overseeing decommissioning of old service

• Set up and maintained development infrastructure including: CVS Source Control, CrusieControl Continuous Integration and Mantis Bug Tracker• Testing and bug fixing of data access layer components developed by an offshore contracting company• Implementation of user interface screens using Java Swing