Team manager responsible for recertification of user accounts on 53 applications, 25,000 accounts through Barclays’ internal recertification tool. Responsible for management of the process for identification and removal of user accounts on selected applications belonging to organisation leavers.

Subject Matter Expert for CONTROL-SA user provisioning software package (also known as BMC User Administration and Provisioning)On-site team leader for PwC business analyst team for 20 months at a large financial services client on a long-term business process redesign and system implementation project involving BMC Software’s CONTROL-SA user provisioning productProject plan development, business process and system documenting, system implementation methodology development, daily management of the PwC team (5 members), quality assurance/user acceptance testing of the software, design and provision of user training and daily hands-on support of client’s business units