During my internship at Banco Pichincha, I played a key role in designing and optimizing data pipelines for business analytics, ensuring the integrity and efficiency of processing large volumes of data. I implemented solutions in Power BI and Databricks for data prediction and analysis, which facilitated data-driven decision-making processes. Additionally, I developed automation applications using Power Apps and Power Automate, successfully integrating key processes across Teams and SharePoint. I also conducted system and data audits to ensure compliance with the Personal Data Protection Law, significantly improving the quality and security of the data managed by the company.

I successfully led a number of key responsibilities to drive brand visibility and recognition. This included the development and execution of effective advertising strategies that promoted the brand and generated positive results. In addition, I assumed responsibility for the organization of events, where I was in charge of logistical coordination, selection and configuration of audio equipment, implementation of network systems for real time transmission and coordination with technical suppliers, ensuring the realization of successful and satisfactory events. I was also responsible for managing and maintaining the company's social media accounts, where I developed attractive and relevant content strategies that effectively promoted the brand.

During my time as Administration Manager at Dr.Phone, I have accumulated valuable experience in the field of technology and electronic devices. My work included the repair and maintenance of a wide range of devices, such as cell phones, tablets and laptops. In addition, I led the oversight of electronics inventory and implemented efficient inventory management strategies to ensure an effective workflow.One of my main focuses was to provide exceptional customer service. I strived to maintain clear and effective communication to understand and address customer needs. I also offered technical advice to customers, providing solutions and expert guidance on technology. My constant goal was to ensure that customers had satisfying and successful experiences with our services.