Served customers and displayed effective sales skillsUtilized effective sales skills when offering customers cutting-edge solutions in a friendly, confident and knowledgeable mannerExecuted non-negotiable standards of store operation including stocking, cleaning and merchandisingItemized and totaled customer merchandise selection at checkout counter, using cash register, and accepted cash or charge card for purchase

Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.

Lend and collect books, periodicals, videotapes, and other materials at circulation desks. Enter and update patrons' records on computers. Process new materials including books, audiovisual materials, and computer software. Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas. Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures. Instruct patrons on how to use reference sources, card catalogs, and automated information systems.

Managed team members and kept focus on sales and visual standards. Helped customers select products that best fit their personal needs. Opened and closed the store, which included counting cash drawers and making bank deposits. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Maintained knowledge of ongoing market and product trends to effectively answer customer questions. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Processed all sales transactions accurately and in a timely manner. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Marked clearance products with updated price tags. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Excelled at ensuring overall customer satisfaction resulting in long term customer retention.

Maintained daily records of activities, behaviors, meals and naps. Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Created an infant area, toddler area and preschool area of play within the daycare. Carefully monitored children's play activities. Mailed parents quarterly educational assessments to show progression.