+ Updated sketches to match Research & Development inspiration while maintaining branding lens throughout development process+ Reviewing trims and standards to ensure proper communication with vendors on specs+ Data entry of desired style intent information including and not limited to knit gauging, fabric tipping, cross dying, and more design applications/techniques+ Ensured proper sample coordination from lab dips to knit downs+ Contributed to market research to further brand development

Kohl's Private Label Brand: Jumping Beans / Baby BeansSizes: Infant (Boys, Girls, & Gender Neutral) & Toddler GirlsNotables: + Expansion of Infant silhouette and design offerings+ Multilingual "Love" french terry sweater for infants placed+ 3 piece Mickey & Minnie set placed (hoodie, bodysuit, joggers) for infant size range+ 1st bodysuit tutu for infant girl size range offered

+ Designed and maintained technical documents such as tech packs, trim sheets, and design packages. Entered data into PLM for proper design execution. Presented designs in working sessions aimed at collaboration with cross-functional partners to shape the product's direction. Developed strong relationships with partners to further influence product strategy to meet both business and customer needs. Compiled market and trend research for product development and market relevance. Researched and review of different fabrications, dyes, garment prints to ensure successful productionKohl's Private Brand: Jumping BeansSizes: Toddler Girls & Girls 4-8Notables: + Spanish "Merry Christmas" shirt placed (Feliz Navidad)+ Spanish "Happy Easter" shirt placed (Feliz Pascua)+ Multilingual "Love" Valentine's Day french terry sweater placed + Valentine's Day dress for Toddler Girls & Girls 4-8 size ranges added to offerings in assortment+ 1st year that Valentine's Day Toddler Girl's capsule collection was sold in stores+ Expansion of Holiday Capsule collection beyond "Christmas" attire and into a more inclusive "dress-up" collection for Toddler Girls and Girls 4-8

+ High attention to detail with documentation of customer interactions to provide further support to fraud investigations and proper escalation measurements. Efficient resolution as well as customer engagement with focus on active listening to properly address the call flow and strengthen customer commitment to the organization as a whole. Notables:+ Top collector & QA scorecard on a monthly/quarterly basis+ Development of team-building presentations, games, events, and trainings which increased associates QA monitoring and collections efforts+ Hispanic y Latino Business Resource Group Member

+ Recruited multiple designers and stylists to showcase during Milwaukee Fashion Week three night event. Maintained consistent communication with our partners before and during showcase. Scheduled board meetings as well as necessary rehearsals for models. Utilized Microsoft Excel to keep models and designers in organized cadence. Developed sponsorship outreach and maintained contracts among constituents. Notables: + 1st International designer in showcase obtained (Elena Velez)+ 1st time event was more than 1 day + 1st time local vintage fashion was included in showcase (HM Chic Vintage ->Plume)

+ Assisted attorneys with initial case intake and maintained clear and concise communication in accordance with applicable state laws and verbiage along with the consumer throughout the collections process. Utilization of skip-tracing technologies with the goal of negotiating resolutions. Detail oriented followup on accounts from their placement to their closing, alongside proper determination of next legal action, while maintaining proper explanation and acknowledgment with the consumer.Notables: + 2nd only Bilingual Representative which handled Spanish calls nation-wide+ Top Collector with company goals met consistently on a monthly & quarterly basis

+ Demonstrated strong multitasking skills across diverse software platforms. Proficiently resolved customer issues independently and with a timely follow-up. Managed payments, financing, and refunds while adhering to company guidelines with attention to detail, in addition to efficiently handling clerical service functions like scheduling, routing, finalizing, and parts ordering. Notables:+ Handled supervisor calls through de-escalation tactics+ Provided guidance & resources for troubleshooting for entry level associates