• Manage payment processing using Peachtree/Sage 50, reducing CPA workload and ensuring accurate reporting.• Oversee LMS as Administrator, managing users and ensuring training compliance.• Conduct audits of finances and employee files, maintaining compliance and eliminating discrepancies.• Supervise Accounts Receivable, ensuring timely payments and resolving past-due invoices.• Audit invoicing and payroll to ensure accuracy in compensation and client billing.• Manage new hire documentation uploads to vendor systems, ensuring compliance and timely onboarding.• Process invoicing and payroll during absences to maintain operations.• Lead HR activities, including onboarding, offboarding, and case management.• Safeguard insurance and compliance documents, ensuring audit readiness.• Administer ATS (CatsOne/Leoforce) and client ATS (Fieldglass, Agile, Beeline).• Perform full-cycle recruitment, from sourcing to onboarding, ensuring alignment with company needs.• Contribute $3M annually through talent acquisition initiatives.• Specialize in recruitment for IT, Pharma, and Light Industrial sectors.• Implement recruitment best practices, using advanced tools to improve speed and quality.• Oversee onboarding, ensuring compliance and smooth transitions.• Oversee IT and Security, including Service Desk, ensuring alignment with objectives.• Manage budgets and recommend technology optimizations.• Lead IT recruitment and talent acquisition for service desk, Pharma, and Light Industrial sectors.• Manage IT teams to meet metrics and align skills with business needs.• Conduct IT security audits, oversee corrective actions, and monitor company information flow.• Lead system deployments, ensuring efficiency.• Provide high-level tech support and manage Help Desk for Levels 1-3.• Administer asset inventory and oversee data backup and disaster recovery protocols.• Manage user accounts and client VMS such as Beeline, Agile, and Fieldglass.

Developed and executed standardized protocols by drafting comprehensive testing documentation, including commissioning protocols, installation manuals, and operational and performance qualification (OQ/PQ) protocols. Ensured compliance with regulatory requirements and corporate policies by systematically identifying, classifying, and retaining critical documentation in accordance with legal and organizational mandates.

Technical Scope: Document Creation and StorageCommissioned and qualified incubators, AHUs, metal detectors, and a hardness tester to ensure project requirements were met and client payments were received. Established protocols by creating testing documents, including commissioning protocols, installation guides, operational and performance qualification protocols, maintenance job guides, and spare parts lists. Adhered to laws and company mandates by identifying and classifying retained documents.Key Achievements: Migrated all critical site documents to the EDM Quality global database to maintain access and company standards. Collaborated in establishing a record retention program as a Data Specialist.

• Help Desk and Server Support along with network maintenance.• Generated network documentation and performed clerical work as needed.• Taught courses on Microsoft Office Suite and Computer Management every 3 months.• Maintained the three computer labs in the teaching center.