Nawal Lock Email & Phone Number

Royaume-Uni

London, England, United Kingdom

United Kingdom

London, United Kingdom

Working collaboratively between the Pricing, Customer Support and Production Teams as well as distributors to prepare detailed proposals and quotes. Monitoring and reporting on open pricing requests. Engaging effectively with key account to coordinate the creation and signing of new products. Maintaining accurate and current information utilizing Promos and SalesForce. Managing the life cycle of leads including preparing for customer visits and exhibitions. Liaising with the marketing team and managing local marketing budgets and inventory of marketing material for customer visits, fairs and campaigns. I have contributed to the sales growth from 10% to 80% within the European market.

London, United Kingdom

My role was to generate commercial opportunities and increase the visibility of the solution by finding leads, regularly supported existing clients and close deals.Moreover, I was responding to client requests, sending them quotes and packages that suit their needs.I worked alongside our sales and customer services team to ensure the client received good process and communication from the moment they contact us up until we had fulfilled the service.I was also trained to use different CRM systems such as Tourplan and Citrix. I have achieved a great sense of negotiation and great sales figures that added profit to the company.

Nottingham, United Kingdom

Research Solution International – Customer Success SpecialistNottingham, NGM03/2015 – 12/2016My role was to act as the link between the customer and the product. I was providing feedback to the Product Team regarding customer experience. My role was also to establish and maintain solid business relationships with our clients and provide advice and assistance to the Enterprise and Sales Teams during contract renewal.I managed a team of two employees, overseeing the hiring, training and professional growth of employees.