Clothilde Harrison Email & Phone Number

Wynyard, England, United Kingdom

Coordinator role within Advanced Materials EMEA Supply Chain : mainly as Customer Service escalation point & dedicated Sales support & backorder management for the European Distribution Market. My responsibilities also include our european sampling process & portfolio management, and a supporting role within our Legal department as an NDA & contract coordinator.

Wynyard, Stockton-On-Tees, United Kingdom

Wynyard

Advanced Materials division

Crook, Uk

Outside 23 Wards, Tokyo, Japan

• Resident's Relation - Head of the "Reservation Team" : responsible for all online reservation/inquiry requests (90% of all incoming requests)- In charge of the entire accommodation renting process (visits, contracts, rent, notices, etc…) - Handling of resident's inquiries & complaints - Translation of company documents and website (English to French)- New staff training• PR and Business Development- Global service improvement : increase our service's quality and efficiency to match the international community's expectations- Head of the French sales team : adapting our services to match the French community's needs and requirements- Partners’ and agents' relation development - Various sales and marketing tasks such as creation of promotion material and articles, press releases, online marketing, advertising- Events and function attendance- Community Manager

Shanghai City, China

• Customer Service- Helping patients throughout the prenatal check-up process and during there stay at the hospital- Doctor/patient translation (Chinese, English, French).- Performing medical liaison between physicians, local consultants and patients.- Monitoring and follow up of patient’s insurance claim cases- Responsible for patient’s appointment booking- Training of new CSR staff. • Public Relation and Business Development- Presentation of the hospital services and orientation of facilities to patients and investors- Service improvement: (point of contact for foreign midwifes, creation and organization of prenatal classes, reporting patients’ comments and complaints …)- Events and functions attendance• During the cooperation with UPMG & Johns Hopkins: reporting (Chinese and English) to Hong Kong HQ on monthly revenue, services rendered and future forecasts.

Shanghai City, China

• Purchasing and Logistics- Manage the buying team and oversee chain supply domestically and internationally.- Responsible for all communication and negotiation between Biche de Bere and suppliers/manufactures, ensuring timely production and conducting quality control inspections.- Coordinating payment and shipment of goods. • Public Relation and Business Development- Personal assistant to Nelly Biche de Bere, aiding the launch of her fashion brand and stores in Shanghai.- Liaison between Biche de Bere and the local workforce. - Building brand awareness by organizing marketing and promotional events (Shanghai Fashion week).- Helped organised the Biche de Bere Fashion Show for the French Gala in Shanghai for Jacques Chirac’s visit, commemorating the opening of the French Year in China.