• Creating and Deploying Kubernetes projects through Azure Pipelines.• Developing terraform code and creating new AWS infrastructure for applications teams.• Managing Rundeck jobs to help automate version control of IaC projects.• Utilizing Splunk and AppD to troubleshoot and proactively repair applications.• Contribute to on-call task one day a week.

• To hear and determine appeals from the refusal of building permits, appeals resulting from administrative decisions and to permit an authorized exception to or variation from the zoning regulations.

• Manage and help shape evolution of enterprise cloud based environments.• Participate in projects associated with infrastructure management, system admin, system monitoring, making improvements to development environments, application load testing and automation efforts.• Assist with efforts related to agile software release process, release engineering and application deployment.• Establish and maintain effective relationships with Internal Infrastructure, Application and Business partners in order to understand needs, use, process problems and to facilitate effective implementation and transfer of cloud technologies. • Plan and complete projects with minimal direction.• Complete project documentation including diagram, data flow, status and usage reports, support and escalation processes.• Develop and manage capacity and growth projection forecasts of the environment within budgets.

•Building EKS clusters to migrate data from on-prem dc to AWS using ECR/Docker/Cloudformation[IaC] solutions.•Creating AWS Infrastructure as Code and configuration management with Terraform and Ansible, to build solutions to reduce on-prem footprint.

• AWS Cloud support and guidance for management. • Deploying Terraform and Ansible automation for Kubernetes and Docker across Tangoe AWS and Oracle Clouds.• In depth SD-WAN architectural research. • Provides support for Cisco routers, firewalls, vpn tunnels, switches, and wireless controllers.• Maintains IP network design and allocation across the enterprise.• Maintains detailed knowledge of company network standards and the overall regional and global network environments. • Responsible for maintaining SolarWinds to track network performance and uptime.• Performs ongoing network maintenance, upgrades and enhancements to optimize network performance, availability, stability and security.• Provides technical expertise to support the implementation and modernization of client-facing server and network systems as well as the applications they support.• Conducts analysis of network characteristics, troubleshoots problems and recommends procurement, removals, and modifications to network and system components for Cisco base networks.• Key Achievements - AWS Solutions Architecture Certification - Major Data Center VSS upgrade for Cloud migration

• Collaborated with clients in providing troubleshooting of primarily Cisco UCCE solutions involving the Unified Contact Center Enterprise product suite• Utilized Cisco Unified Call Manager, Cisco Unity Voice Mail, Cisco ICM (IPCC, CVP, and CTIOS) in configuring and supporting complex Cisco IPT solutions• Troubleshot cisco routers such as voice gateways, gatekeepers, and cisco switches, established if incidents are actual network problems, and performed complex problem isolation• Key Achievement – Built out successful Care20/20 platform for the IRS and SSA to benefit their VOIP solutions.

- Created and managed voter outreach materials via Amplify software for all of District 6 of Austin. - Successfully coordinated and assigned software reports that targeted voters on data that was manipulated in Amplify leading to a win for Don.- Key achievements-Completed Network + Certification.

- Taught political software to County Coordinators, managed Political Gravity software/Engineering walk list for volunteers and coordinators, Regulated Data-Center, Surge Data Tech, & Mail Chimp Data/Merging data on back end. - Maintained website via WordPress and HTML, Pulled GOP-Data Center data for multiple aspects i.e. Robo-calls, mailings, and fundraising info. Utilized Google Analytics to determine online presence.

• Managed the installation of single-mode fiber optics from demark to the main distribution frame located on the third floor.• Developed hands-on experience with Cisco switches and routers• Created a new inventory list for documenting all technology devices for the Technology and Operations VP • Successfully imaged workstations for new employees in all departments

• Used advanced selling skills in engaging customers for the purpose of developing complex, connected solutions in a fast-paced, lively environment and provided excellent customer service• Stayed abreast of developments and learned new and upcoming technologies by cross-training with the Geek squad

- Computer and Support Services Department--Provided tier one network and desktop support for fellow students, faculty, and staff using the ConnectWise ticketing system. - Maintained Math Computer Science and Library Lab workstations effectiveness by staying engaged and keeping downtimes to a minimum. - Escalating issues when needed.- Received a raise for work excellence in providing IT support.

- Troubleshot/Maintained General Electric/Siemens wind turbines.- Adjusted, repaired, and/or retrofitted low to medium voltage electrical, mechanical or hydraulic components and equipment associated with wind turbines on Buffalo Gap, Capricorn Ridge, and Horse Hollow Wind Energy Centers. - Supported Root Cause Analyses to assist in determining equipment failure and the reasons for failures when they occurred.