Owen Lawrence Email & Phone Number

United Kingdom

• Currently fulfilling a project coordinator role, supervising a team of 7 responsible for installing ECO funded property improvements to increase energy-efficiency in UK homes while also tackling fuel poverty.Key.
• Oversee the coordination of customer, surveyor and installation appointments.
• Monitor and report on key project milestones, mitigate action on risks.
• Provide status reports to internal and external stakeholders.
• Design, manage and train on new processes.Key Achievements
• Recognized for responsibility and proactive decisions.

Coventry, England, United Kingdom

• Working in fleet management, communicating with both customer and supplier to ensure all vehicles are booked for their scheduled services, MOTs and any warranty recalls. Key Responsibilities
• Solely responsible for scheduling over 6000 vehicles for services and MOTs.
• Effectively negotiating and coordinating vehicle replacements between transport managers of multiple stores.
• Escalating delays with suppliers sourcing parts to senior management. Key Achievements
• Promoted within 4 months to being solely responsible for scheduling the entire. Sainsbury’s home delivery fleet, doubling from over 3000 to over 6000 vehicles in 9 months during the Covid pandemic while working from.
• Streamlined vehicle downtime by 40% by building better working relationships with internal and third-party repair centres

Coventry, United Kingdom

• Retail Store Owner with four years of executive operations management experience contributed to firm growth by executing business strategies using strong decision-making abilities and supervisory skills. Developing and.
• Develop and create marketing plans to increase revenue, customer base, overall sales, and brand recognition.
• Organize weekly sales reports to ensure sales success. Attend meetings, trade shows, conferences, conventions.
• Research and evaluate suppliers based on price, quality, selection, and service.
• Training the customer service skills of employees to increase customer loyalty

Coventry, England, United Kingdom

• My long-term experience in the water and waste water industry taught me how to meet and exceed customer's expectations, win customer loyalty, repair trust and designing best-option solutions for both the customer and.
• Root course analyst.
• Delivering weekly reports to senior management and directors.
• Chairing conference calls with senior management and directors.
• Complaint management.
• Designing best-option solutions for both the customer and the business.