Information Technology Support Specialist
Current• Analysing, troubleshooting and implementing LAN and/or WAN systems • Installation, maintenance, configuration and Troubleshooting of Laptop or workstations . • Installation, and support operating systems or software • Providing Desktop Support via Telephone or email. • Implementing telecommunications voice/wire systems • Ensuring correct software is loaded on the machine • Installation of operating systems such Windows 10, Office 2016 and Office 365 • Formatting and Reloading of user Laptop or desktop, making sure all data is backed up and secured before format