Clovis Lacerda Email and Phone Number
Clovis Lacerda's Location
Mooresville, North Carolina, United States, United States
Clovis Lacerda's Contact Details
Clovis Lacerda work email
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Clovis Lacerda personal email
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Clovis Lacerda phone numbers
About Clovis Lacerda
An innovative and seasoned Senior Executive with a successful background in general and turnaround management of domestic and international high-tech businesses and start-up companies, with more than 35 years of successful experience in all phases of business management and operations – full P&L responsibility. Qualification highlights:* Product & Project Management; Software Development Life Cycle (SDLC)* Diverse Technical background - Telecom, Software Development, E-commerce, OSS and BSS Applications* Financial and Operational Analysis and Planning; P&L, budgeting; M&A* International business know-how and experience: Europe, Asia, North and South America* Other languages: Portuguese and Spanish.
Clovis Lacerda's Current Company Details
Clovis Lacerda Work Experience Details
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Founder And PartnerParlacom Telecom M2M & Iot Oct 2004 - PresentRecife, Pernambuco, BrHaving developed and launched innovating technology advancements in M2M, IoT, IP and mobile telephony in international markets, LeadingQuest has strong relationships with Brazilian carriers, ensuring your fast launch and full compliance. Our affiliate company in Brazil, Parlacom LTDA, is one of the largest Mobile Data integrators in the country.Our M2M & IoT cloud platform is a carrier ready, proven system, running in state-of-the art data centers, moving terabytes of data and managing over 4 million devices all over Brazil. We service thousands of customers, from large retailers to small companies providing GPS tracking services, sales automation, security systems, fintechs. We manage each individual SIM card or IoT device, control and protect the data traffic using 3G, 4G, GPRS communication and Corporate VPN Intranets. We have strong integrations with LoRaWAN and Sigfox networks in Brazil, offering turnkey solutions in the IoT market.You can count on our proven experience in launching MVNOs for Fortune 100 companies in the USA, including AT&T. Brazil is now the newest MVNO market with great potential.With our Engineering and Development Centers in the USA, Canada, England and India, we have already launched various Android applications, ranging from GPS trackers for sales automation, barcode scanners for Logistics Management.
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Founder And PartnerDatelo Telecomunicacoes - Mvno In Brazil Jan 2015 - PresentConnectivity with simcards with all operators. Secure and private access, with total control through our M2M Platform. Simcards 3G, 4G, 5G, CAT-M, NB-IoT from Vivo, Claro, TIM, Algar for companies of Payment Methods, Agribusiness, asset tracking and more.Datelo also provides private network deployments in 4G LTE and 5G, as well as private LoraWan networks.
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Book AuthorLacerda Publishing Jan 2023 - PresentI decided to put, in writing, the knowledge and experience that were accumulated over 40 years of academic and professional life. The starter was a fiction book for all ages, in which my daughter is the protagonist. Technical and business books are in the making and will be released in 2024.
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Bia And The Yellow Sand Crab - The Oracle Of DelphiLacerda Publishing Nov 2023 - Nov 2023Bia and The Yellow Sand Crab is a collection of seven books that will narrate Bia's adventures, discoveries and personal growth. They combine elements of fantasy, folklore, history and science. The books follow Bia, a curious and courageous girl who lives in the USA but spends Summer vacation in a coastal town in Brazil. Together with her pet dog Nina, and a yellow sand crab who can talk and has magical powers, they explore the mysteries of nature, culture and the human spirit, while facing challenges and dangers along the way. The books are inspired by the author's own experiences and research, as well as by the rich and diverse traditions of Brazil and other countries. The books are intended to entertain, educate and inspire young readers to appreciate the beauty and complexity of the world around them, while learning how to care for our planet that we all call home.
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Adjunct ProfessorUniversity Of Maryland University College Jul 2009 - PresentAdelphi, Maryland, UsTeaching Global HR, Business Finance and Entrepreneurship courses -
Senior Software EngineerWells Fargo May 2014 - PresentSan Francisco, California, UsProvide advanced Contact Center Technologies for Workforce Management with Genesys, Aspect, Verint and NICE IEX, supporting +45k agents across the organization -
Technology ManagerWells Fargo May 2016 - Jun 2023San Francisco, California, UsAs a workforce management technology manager, I oversee the implementation and optimization of various software solutions (Aspect/Alvaria, NICE IEX, Verint) that support the planning, scheduling, and performance management of our employees. I collaborate with business leaders, IT teams, and vendors to ensure that our technology systems meet the operational needs and strategic goals of our organization. I also provide training, troubleshooting, and reporting on the usage and effectiveness of our workforce management tools. I leverage my expertise in data analysis, project management, and customer service to deliver high-quality solutions that enhance productivity, efficiency, and satisfaction for our workforce and clients.
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Business System ConsultantWells Fargo May 2012 - May 2014San Francisco, California, UsProvide advanced Contact Center Technologies and Next Generation IP Telephony applications to all business areas of the bank. Support to a Global Infrastructure of thousands of agents, from the Americas to Asia, including Call Recording on the NICE platform, CISCO IP Telephony with ICM and IPCC
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It Program ManagementLowe'S May 2011 - Apr 2012Mooresville, Nc, UsSupply Chain - Demand and Fulfillment. IP&E (Integrated Planning and Execution) places an emphasis on putting the right product in the right store at the right quantity. It enables the business to see, and act on, the same stock information at the same time. This makes it possible to achieve optimal availability with the lowest possible level of inventory, keeping tight control of working capital and the supply chain. JDA Demand Management, Demand Classification, Replenishment Management and Order Optimization, are the software platform of choice. JDA is considered the global leader in Supply Chain Management. -
Business System ConsultantWells Fargo Feb 2010 - May 2011San Francisco, California, UsProvide advanced Contact Center Technologies and Next Generation IP Telephony applications to all business areas of the bank. Support to a Global Infrastructure of thousands of agents, from the Americas to Asia, including Call Recording on the NICE platform, CISCO IP Telephony with ICM and IPCC, and Workforce Management with Genesys, Aspect and IEX.
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Project ManagementPragmatics Mar 2009 - Feb 2010Reston, Va, Us- Working at the Office of the Comptroller of the Currency (Department of Treasury – US Government) - Responsible for the project management of several software applications using SDLC (Software Development Life Cycle) best practices- Responsible for process improvement through the use of Project Management and Rational Unified Process (RUP) framework - Working with the customer in gathering requirements and planning for deliverables of software applications -
Vice President Of Global E-CommerceAcn Nov 2007 - Dec 2008Concord, Nc, UsACN is a global telecommunications company which is the largest direct selling telecommunications company in the world. ACN has operations in the USA, Canada, 15 countries in Europe, Australia an New Zealand.- Responsible for the design and development of the new e-commerce platform (BRD, FRD) to handle thousands of online orders and the launch of the new VoIP Video Phone. - Responsible for managing the development work of Development team in Bangalore, India. -
Director Of Mvne/Mvno It Program ManagementInphonic Nov 2005 - Oct 2007UsAs an MVNE (Mobile Virtual Network Enabler), InPhonic supports a number of MVNO (Mobile Virtual Network Operator) clients, including AT&T Enterprise Mobility Solutions, Hawaiian Telcom, Liberty Wireless, Disney Mobile and Working Assets Wireless.- Responsible for project management of requirements, development and delivery of the IT platform and BSS/OSS applications, to the MVNO customers. Applications include, among others: Web Storefront; Order Workflow Automation; Billing Back-office; Provisioning interface with Mobile Carriers for cellular phone activations through real-time XML API’s.- Support to the Business group in scoping out, defining and pricing Customers’ requirements- Management of internal and external resources in the planning, development and delivery of applications in various platforms- Management of end-to-end delivery of IT services under Sarbanes-Oxley guidelines- Support and consulting to the MVNO customers in various IT related subjects -
Corporate Vp For Asia And President Of FastbeeInter.Net Apr 2002 - Sep 2004- Overlooked business operations in Japan and the Philippines- Implemented and executed the Business Plan around Multi-tenant broadband access and IP services. - Set up operations in Argentina, Mexico, Panama and the Philippines. Brazil: Generated more than 4,000 sales requests in the first month of operation, and 20 new residential buildings after 4 months.Argentina: Won bids against telecom companies, in the largest condominium complex in Buenos Aires.Philippines: Closed deals with major local Universities and office buildings, in Manila.Panama: Closed deals with high rise residential buildings in Panama City, increasing total country revenue in 10%.- Developed WiFi Hotspots, wireless broadband networks for Hotels, Malls, and small towns- Promoted the wireless product line at trade shows in Boston (US) and Monaco (Europe)- Accomplished diversified sales results such as: Malls in the US; hotels/resorts in Mexico, Spain and Brazil; Wireless ISP's in towns in Argentina
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Country Manager - BrazilInter.Net Brazil Mar 2000 - Apr 2002- Built Inter.net in Brazil in April, 2000, as a consolidation of 10 different local ISP’s and local brands. - Developed and executed the Marketing Plan to merge equity from 10 different brands.- Led and grew it to become a $12 Million dollar Internet Service Provider, with 320 employees, in 2001.- Implemented financial reports under US GAAP and budgeting and controlling policies.- Directed the separation from the parent company, PSINet, which included the migration of the technical, operational and financial structures and systems.- Negotiated with the largest Telecommunications players, reducing telecom costs in more than 50%.- Restructured the business in 2002. Achieved a 70% cost reduction in 60 days, turning it into one of the three most profitable operations in the Corporation.
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Director Of InternetGrupo Elogica Sep 1995 - Apr 2000- Set up the provider, and directed its growth into the largest of the North/Northeast region of Brazil.- Received citation as Best Brazilian Internet Provider by the INFO EXAME magazine, in 1999.- Implemented Franchise Project and expanded the business in other states through indirect channels.- Heavy daily sales made revenue double every 4 months, in the first year.- Reached 80% of the market share in two years and became the fifth largest Brazilian ISP. - Paid back the investment in 8 months, reached break-even in 5 months, and turned out a stable profit margin of 40%.- Created and launched a loyalty card, together with diversified promotional campaigns.- Coordinated the multi-million dollar sale of the business to American corporation PSINet.
Clovis Lacerda Skills
Telecommunications
Start Ups
Mobile Devices
Management
Cloud Computing
Program Management
Team Leadership
Leadership
Voip
Project Management
Networking
Call Center
Wireless
E Commerce
Budgets
Security
Data Center
Integration
Mergers And Acquisitions
Consulting
Process Improvement
Product Management
Entrepreneurship
Business Planning
Ip
Strategy
Sdlc
Requirements Analysis
Direct Sales
Call Centers
M2m
Business Intelligence
Software Development
Project Planning
It Service Management
Mvno
Brazil
Budgeting
Saas
Vendor Management
Strategic Partnerships
Business Development
Voice Over Ip
Crm
Cross Functional Team Leadership
Wireless Technologies
Customer Relationship Management
Internet Protocol
Clovis Lacerda Education Details
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George Mason University – Costello College Of BusinessExecutive Management -
Universidade Federal De PernambucoMarketing
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Universidade Federal De PernambucoElectronic Engineering
Frequently Asked Questions about Clovis Lacerda
What company does Clovis Lacerda work for?
Clovis Lacerda works for Parlacom Telecom M2m & Iot
What is Clovis Lacerda's role at the current company?
Clovis Lacerda's current role is IoT and M2M Solutions Executive and Author.
What is Clovis Lacerda's email address?
Clovis Lacerda's email address is cl****@****rgo.com
What is Clovis Lacerda's direct phone number?
Clovis Lacerda's direct phone number is +157124*****
What schools did Clovis Lacerda attend?
Clovis Lacerda attended George Mason University – Costello College Of Business, Universidade Federal De Pernambuco, Universidade Federal De Pernambuco.
What skills is Clovis Lacerda known for?
Clovis Lacerda has skills like Telecommunications, Start Ups, Mobile Devices, Management, Cloud Computing, Program Management, Team Leadership, Leadership, Voip, Project Management, Networking, Call Center.
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