International non-profit. Create and manage Court Outreach and Special Events programs. Volunteer and paid positions include organizational strategy, communication, community management, content marketing, social media, web content, video production, Salesforce implementation and administration, training.

Short-term technical managed services engagement. Cleared a number of long-standing projects in preparation for client internal and vendor reorganization. Work in AIX, iSeries, Windows/VM environments related to security, system upgrade, DR, software implementation and process projects. Technical documentation. Full life cycle for multiple small-medium-size projects. Close integration with change management, operations and support teams.

• Manage complex server install projects for GE’s Advanced Materials, Consumer Finance and Corporate divisions to ensure business, security and SOX compliance; • Review and clarify architecture and technical requirements for all projects; • Exchange server hardware cluster upgrade at world-wide locations, involving complex coordination for seamless physical and application upgrade• Transition of >200 stand-alone to VM server instances for one of GE’s manufacturing businesses. • Manage and coordinate with facilities, network architecture, open systems, OS build, service delivery, storage, security and onsite technical teams as well as outside vendors. • Utilize Six Sigma and LEAN as well as PMP methodologies to maximize efficiency and business objectives.

Site Focal/Team Lead; Senior Desktop, Server, and Network AnalystLiaison between management and customer; local site IT management. Location build-out and move, HW refreshes, network/server/desktop integration and project implementation.

Implemented Windows '95 rollout; developed and delivered concomitant user training for 300+ associates.Responsible for IT planning, asset management, purchasing, budget preparation and reconciliation for budget > $5,000,000 for five NE regional offices, 500+ users regionally; negotiation of contracts and pricing agreements with national vendors.Managed Regional Helpdesk serving 500 associates (5+ offices) for all technology issues. Software training coordinator and instructor for region.Evaluated and tested company-wide software applications, including enterprise document management software; scheduling software, email.Responsible for telephony including AT&T Definity switching software, CAS, Octel voicemail and punchdowns.