.Courtney Ramsey, Csp Email and Phone Number
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.Courtney Ramsey, Csp personal email
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I help businesses achieve results by providing training and development solutions — without the high price tags or red tape. Let's work together to reduce your turnover, increase engagement and improve your employee and client experience. --Is your business in serious need of better leaders, but you have no idea where to start? --Do you need amazing keynote or breakout that will engage your audience at your next conference?--Would you like to hire an entire training and communications team, but can’t afford it? I can help! For more than 20 years, I’ve helped businesses of all sizes develop talent and grow leaders. The training I personally wrote and delivered reached more than 5,000 people annually and saved my clients millions of dollars. I love this work because what I create has the power to change someone’s life or business for the better. The results are behavior changes that lead to reduced turnover, higher engagement, cost savings thanks to increased efficiencies, and an improved client experience. Success Stories:I recently partnered with a retailer to develop sales eLearning that contributed to higher sales and customer satisfaction. In another project, I worked to completely overhaul an on-boarding program to be more efficient and cost effective.I love helping businesses in a wide variety of industries, especially retail and hospitality. I designed and facilitated training for clients including Zale and JCPenney, and even worked at Neiman Marcus at one point. I got results for all of them through my laser-like focus on delivering products that improve employee engagement, as well as the bottom line, while remaining approachable and relatable.If you’d like to discuss how I can help your business, whether on an ongoing or project basis, connect with me on LinkedIn and reach out. I'd love to learn more about you! Courtney@CourtneyRamseySpeaks | 972.638.7049Courtney@CourtneyRamseySpeaks.com
Courtney Ramsey Speaks, Llc
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Keynote Speaker And Facilitator ★ Custom Training Creator ★ Instructional Design ExpertCourtney Ramsey Speaks, LlcDallas, Tx, Us
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Keynote Speaker & Facilitator ★ Custom Training Creator ★ Instructional Design ExpertCourtney Ramsey Speaks, Llc Oct 2017 - PresentI provide solutions that help my clients engage and retain their workforce at higher levels to provide greater value and productivity.By creating world-class training and development, compelling presentations, and speeches that motivate and inspire, I've delivered results for Fortune 500 companies for more than 15 years. The training I’ve created has reached more than 5,000 people annually. My clients have been able to develop and grow phenomenal talent and save millions of dollars.
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PresidentNsa (National Speakers Association) North Texas Jun 2024 - PresentPresident Elect, 2023-2024Vice President, 2022-2023Academy Dean, 2018
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Workforce Retention Strategist & FacilitatorMagnet Culture, A Crescendo Strategies Company Jun 2021 - PresentLouisville, Kentucky, Us -
Talent Development Speaker And FacilitatorLee Hecht Harrison Mar 2019 - PresentJacksonville, Florida, Us -
Instructor & FacilitatorExtended Campus At Ut Austin Jan 2023 - Dec 2024Austin, Texas, UsThe University of Texas Extended Campus connects your team to industry leaders and top faculty to enhance your employees’ professional development and growth. We work with Fortune 500 companies, government agencies, and nonprofit organizations to empower them to exceed their missions. -
Burnout And Mind Wellness SpecialistBlaze Your Brain Jan 2022 - Dec 2024Fort Worth, Us -
Adjunct Professor, Cox School Of BusinessSouthern Methodist University Oct 2020 - Jun 2021Dallas, Tx, UsBusiness Presentation TechniquesBusiness Communications (Business Writing and Business Presentation Skills) -
Senior Manager, Learning & Technology ► Strategic Direction, Instructional Design, FacilitationJcpenney May 2011 - Oct 2017Plano, Texas, UsJCPenney is a retailer of clothing and household goods striving to give customers what they love for less money, time, and effort. At the time of my employment, it had over 150,000 associates and $12 billion in sales.Over a 10-year career with JCPenney, I’ve had the opportunity to make a positive impact on team members’ lives at increasingly higher levels. As Senior Manager of Learning and Technology, I served as a subject matter expert and key developer for the creation and execution of training, learning and development programs for over 5,000 Sephora Inside JCPenney leaders and associates. This included products such as instructor curriculum, facilitator guides, videos and live broadcasts of training aimed at helping team members improve their leadership and business operations skills.SiJCP is a unique and extremely successful partnership of two very different companies, and working with SiJCP has been a fantastic growth experience in many ways. Coordinating effective training for both sides has helped me learn to work with ambiguity, to seek and give feedback, to push for the best possible product, and the importance of making an emotional connection with your clients and employees.KEY ACCOMPLISHMENTS:✔ Saved over $3 million by converting a yearly conference to a workshop format delivered in multiple locations.✔ Designed on-site onboarding sessions that train over 300 new leaders annually, leading to managerial turnover significantly lower than the company average.✔ Created and produced reporting that saved over 900 hours of workload each month, with a savings of $200K+ annually. ✔ Redesigned an onboarding process contributing to reduced associate turnover. -
College Recruiting Manager ► Corporate Office (Training Program Hires, Interns, And Co-Ops)Jcpenney Aug 2009 - May 2011Plano, Texas, UsAs the College Recruiting Manager for JCP, I sourced and selected candidates to fill roles in all areas of the business. I was responsible for hiring employees to fill roles in the corporate internship, cooperative education, and merchandising training program, design training program, and product development training program. KEY ACCOMPLISHMENTS:✔ Reduced time and cost to hire✔ Introduced cooperative education to the IT department, resulting in three new full-time hires and additional co-op student hires✔ Expanded the alumni representation program (current employees returned to campus to recruit for JCP)
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Senior Field Trainer ► Distance Learning ► Instructional Design ► Training And DevelopmentJcpenney Jul 2008 - Aug 2009Plano, Texas, UsOver a 10-year career with JCPenney, I’ve had the opportunity to make a positive impact on team members’ lives at increasingly higher levels. As Senior Field Trainer, I served as curriculum designer and facilitator and program coordinator for Sephora Inside JCPenney. Working with this unique and highly successful partnership of two very different companies gave me the opportunity to grow professionally by figuring out how to provide effective training for varied groups of team members. I created both in-house and distance learning that had a tremendous impact on our leaders, associates and clients. KEY ACCOMPLISHMENTS:✔ Designed and developed content and structure for Beauty Manager onboarding that resulted in increased learner retention and an improved client experience. ✔ Partnered with Field Managers, Store Managers, and Beauty Managers to prioritize training and development, resulting in 98 percent of associates certified in key programs.
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Field Support Specialist (Trainer)Jcpenney Aug 2007 - Jul 2008Plano, Texas, UsKEY ACCOMPLISHMENTS:✔ Designed and developed content and structure for new store opening training used to train Fine Jewelry teams and leaders prior to grand openings✔ Training existing store teams in sales, product knowledge, product repair, and care plan sales
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Regional Field TrainerZale Jewelers Aug 2005 - 2007Irving, Tx, UsI facilitated and coordinated training sessions around the nation for audiences of all levels, including soft skills, technical skills, and sales training; consulted with Zale brands to identify training opportunities and priorities; revised curriculum and implemented changes for key training programs, such as the leadership development program, merchandising training program, store manager field training, and regional manager onboarding; partnered with curriculum designers to develop new training materials and classes; and facilitated train-the-trainer workshops to coach subject matter experts and develop their training skills. -
Human Resources RepresentativeZale Jewelers Mar 2004 - Aug 2005Irving, Tx, UsI supported senior management and internal associates with policy and procedure interpretation, including counseling on disciplinary actions and other personnel issues; facilitated the internal bid process for exempt and non-exempt positions; effectively executed the merchandising training program, a program designed to train new employees for buying positions in corporate merchandising; assessed training needs and quality of training delivery for the merchandising training program; partnered with the compensation department to recommend pay rates for merchandising training program hires and internal associate promotions; partnered with the training department to facilitate and deliver training; evaluated performance appraisals for consistency and fairness; conducted annual turnover analysis and made recommendations for employee retention to company executives; developed and implemented an employee rewards and recognition program for corporate employees; and managed a budget of over $300,000.
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College RecruiterZale Jewelers Nov 2002 - Mar 2004Irving, Tx, UsAs the College Recruiter for Zale, I sourced and hired top talent for corporate training programs, internship positions, and planning and allocation.
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Marketing & Communications AssistantTexas A&M University Jul 2000 - Jul 2002College Station, Tx, UsGraduate Assistant for Career Center's Experiential Education and Co-op group. -
Assistant BuyerNeiman Marcus Jun 1998 - Aug 1999Dallas, Texas, Us
.Courtney Ramsey, Csp Skills
.Courtney Ramsey, Csp Education Details
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Mays Business School - Texas A&M UniversityBusiness - Human Resources -
Texas A&M UniversityRetail Studies Concentration
Frequently Asked Questions about .Courtney Ramsey, Csp
What company does .Courtney Ramsey, Csp work for?
.Courtney Ramsey, Csp works for Courtney Ramsey Speaks, Llc
What is .Courtney Ramsey, Csp's role at the current company?
.Courtney Ramsey, Csp's current role is Keynote Speaker and Facilitator ★ Custom Training Creator ★ Instructional Design Expert.
What is .Courtney Ramsey, Csp's email address?
.Courtney Ramsey, Csp's email address is cr****@****smu.edu
What is .Courtney Ramsey, Csp's direct phone number?
.Courtney Ramsey, Csp's direct phone number is +146943*****
What schools did .Courtney Ramsey, Csp attend?
.Courtney Ramsey, Csp attended Mays Business School - Texas A&m University, Texas A&m University.
What are some of .Courtney Ramsey, Csp's interests?
.Courtney Ramsey, Csp has interest in Health.
What skills is .Courtney Ramsey, Csp known for?
.Courtney Ramsey, Csp has skills like Instructional Design, Training Facilitation, Speech Writing, Training, Recruiting, On Camera Talent, Retail, Human Resources, Leadership, Onboarding, Coaching, Management.
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