-Consistently delivered year-over-year sales growth-Replenish and merchandise high-quality eyewear, mobile electronics, apparel and various other travel and convenience products in assigned territory.-Execute the installation of displays and promotional materials-Provide excellent service to customers, identify opportunities to build relationships and grow sales-Maintain accurate inventory levels at retail partners, in route delivery vehicle, and local warehouse to ensure uninterrupted product availability.

-Receive order issues from external parties in a professional manner.-Resolve issues with knowledge, experience, research, and communication with internal and external groups.-Update order in order system as necessary.-Review dashboard for alerts.-Escalate unresolved issues to appropriate parties, including Business Managers, Customer Managers, etc.-Investigate rules engine failures and determine appropriate course of action. Escalate unresolved rules engine issues to Customer Service Supervisor. Fill out rules engine request and submit to Customer Service Supervisor.-Maintain client/customer criteria for handling orders.-Update and maintain current information on prices. Ensure Sales Data Coordinator is notified on a timely basis.- Maintain excellent working relationships with Customers, Clients and co-workers.- Manage CRP order process through delivery, as required.

- Train new merchandisers- Perform store resets and cut-ins- Lead teams for large reset projects- Called on stores to complete various projects according to client specifications- Assist supervisor with scheduling of project teams to ensure on-time completion of projects

-Responsible for in-store compliance at stores-Ensures displays are set to plan-o-grams-Checking and reporting product voids-Manage inventory levels minimizing out of stocks and dump -Tear down and/or assemble store displays-Execute all sales programs, POP materials, and work to maximize sales in each assigned store-Set new stores and perform required resets-Manage in-store execution of customer fulfillment programs to include scan-based trading and CRP-Assist with customer service issues/complaints-Complete pricing surveys as required

-Responsible for in-store compliance at stores-Ensures displays are set to plan-o-grams-Checking and reporting product voids-Manage inventory levels minimizing out of stocks and dump  -Tear down and/or assemble store displays-Execute all sales programs, POP materials, and work to maximize sales in each assigned store -Set new stores and perform required resets-Manage in-store execution of customer fulfillment programs to include scan-based trading and CRP-Assist with customer service issues/complaints-Complete pricing surveys as required

From 02/15-08/17 as Advantage Sales & Marketing (FT from 11/15-07-17) after 08/17 as SAS Retail Services -Assisted with store resets and cut-ins.-Called on stores to complete various projects according to client specifications.

- Perform routine merchandising service of existing fixtures for various clients.- Set or reset store fixtures according to provided plan-o-grams.

-Ensured that our guests have the best possible out of home entertainment experience-Managed food and beverage operations including inventory management and reporting-Performed routine human resources functions including: interviews, hiring, and coaching

-Lead and motivated team to increase projected revenue, ensure on-time collection of rental income, reduce delinquent accounts, and provided high level of profitability-Ensured appropriate levels of inventory and safeguard inventory and other company assets-Marketed sales floor to maximize bundling and add-on purchases

-Assisted customers with the car rental process-Recommended additional services and features to customers-Responded to routine customer service and billing inquiries

-Ensured that our guests have the best possible out of home entertainment experience-Supervised daily operations of the theatre-Screened, trained, and worked to continually develop film crew members-Prepared orders for stock and supplies taking into account projected business and operating budget-Prepared weekly performance and crew schedules alone or with consultation with general manager

-Created layouts/designs for new web pages-Updated and maintained website help center-Provided internal and external website support-Assisted with development and implementation of new site programs and features; including http://www.Book-Boosters.com-Coordinated with marketing and other internal departments, as well as external partners, to develop web-based promotions and to provide up-to-date web presentation of our various products and services and informational content to assist education and library professionals

-Ensured every guest had a magical experience visiting Santa Claus and the Easter Bunny!-Executed special events and special promotions-Selected, trained, and supervised cast members-Prepared nightly deposits and paperwork-Maximized sales goal attainment while minimizing payroll and inventory waste.

-Gathered and analyzed data from local hospitals and health departments on utilization of SNS supplies for H1N1 Influenza response-Attended planning meetings, training exercise, site visits, and dispensation activities connected to the IDPH portions of the Illinois Strategic National Stockpile Plan-Prepared computer based simulations to test throughput for dispensation of mass prophylaxis through the State SNS plan

-Sold box office tickets-Prepared and sold concessions-Cleaned concessions area, lobby, and auditoriums-Built, broke, and prepared 35mm films for projection

-Opened and/or closed theatre-Supervised Concessionaires-Responsible for all aspects of 35mm film presentations including building and tear down and basic projector system maintenance-Prepared nightly paperwork including sales reports, safe audit, and deposits.-Prepared custom Excel workbooks for record keeping-Completed and cross checked shift reports, through use of specialized Excel workbooks-Assisted with other management duties as assigned by general manager

-Assisted customers with the car rental process-Recommended additional services and features to customers-Responded to routine customer service and billing inquiries

-Oversaw student organization registration process for 60+ registered student organizations and maintained database of student organizations-Advised the SGA standing committee responsible for allocating student fee dollars-Assisted with organization of campus-wide events including two Fall and one Spring Involvement Expos-Advised student organizations on Student Life policies-Coordinated student organization facility & equipment requests including inter-department coordination-Restructured, updated and maintained Office of Student Life ---Web Site using Dreamweaver-Updated and maintained the Student Life blog on Blogger-Updated Inter-Club Council Board and Student Activities Committee Web Sites using Contribute

Fall 2007 - Executive Vice-Chair & Marketing Coordinator:-Oversaw marketing process for all SAC activities-Assisted in implementation of at least 1 unique marketing idea per eventSpring 2007 - Special Events:-Coordinated 2nd Annual Battle of the Bands including marketing planning and implementation

-Updated MIS Department Web site including generating a newly designed degree map-Coordinated efforts to reorganize MIS Student Club including creating organization-Helped faculty prepare for courses and presentations-Maintained course documents using Blackboard

-Sold box office tickets-Prepared & sold concessions-Cleaned concessions area, lobby, & auditoriums

Chemistry Lab Assistant - January 2003 to May 2004:- Assisted with set-up and clean-up of Chemistry labs- Assisted as a lab TA with Chemistry 100- Cleaned glassware and equipment- Helped organize Stock RoomAlumni Telefund Spring 2003, 2004, & 2005:-Called alumni and friends of the college to inquire about contributions to the College's Annual Fund and answer questions from a student's point of view about the college.Alumni & PR Photo Archive Project - May 2004 to May 2006:- Consolidated photos stored in various areas into one location- Grouped photos based on general subject matter using existing college archives classification as guideline- Began sub-grouping and individual inventory of photosSchewe Library; January 2005 to May 2006:-Prepared items for circulation; including preparation of call number labels-Assisted patrons with circulation needs & location of research materials-Re-shelved booksBusiness Manager for Student Newspaper- August 2005 to May 2006:-Purchased supplies and equipment-Solicited & designed advertisements using InDesign-Prepared operating budget and allocation request-Wrote articles for paper, including research and interviews

Responsible for planning, marketing, and implementing campus-wide programming with help of committee including:Spring 2001 - helping outgoing chair with:-Annual judged talent competition-Stress Busters Week.Fall 2002:-College’s annual Family Day events and initiated little siblings events for the following day.-Professional improv comedy performance-Annual 12 Days of Christmas events.Spring 2002 - while training incoming chair:-Casino Night event.-Annual judged talent competition-Stress Busters Week.

-Supervised male counselors-Assisted with daily operations of Camp Office-Prepared & taught Indian Lore & Nature lessons-Scheduled campers and counselors on weekly basis-Oversaw male campers including disciplinary process

-Re-shelved books.-Prepared items for circulation.-Cataloged serials using CARL automated system.

-Re-shelved books-Assisted patrons with circulation needs and location of research materials-Designed new library brochure and several other flyers and hand-outs for disbursement

-Updated and maintained State Association Web Site-Solicited articles for and editied State Newsletter-Prepared State Scrapbook