Claudio Serafini Email & Phone Number

Works with SAP since 1997, managing and coordinating teams.Work in management SAP consulting Softtek, Polics/Politec and DECISIVA ConsultoriaPOLICS – ABAP/NetWeaver Software Factory development superintendent • Operational and P&L responsible for ABAP/NetWeaver development , reporting to Managing Director • Market and Costs analysis• Sales Price definition.• Methodology and Processes to CMMi ML3 redefinition• Offering redesign and improvement ( ABAP/NetWeaver Software Factory )• Carrier Plan creation • Academy of talents: elaboration, contacts and organization• Training plan • Analysis and support to estimate big projectsSofttek – STK do Brasil Ltda, • Operational Leader of Application Maintenance & Support and ABAP/NetWeaver Software Factory , reporting to Chief Operational Officer. Definition of SAP Outsourcing portfolio strategy, Profit & Loss area responsible • Define and Build off site ABAP/ NetWeaver Development Pool for the customers ( Roche Pharmaceutical and diagnostic, Bierdorf Nívea,,AstraZeneca, Camargo Correa, Eurofarma, Gradiente, Abbott, Syngenta, Alcan, Marcopolo carrocerias, Cardinal Health, GE Aviation estimates.• Processes and methodology design for Software Factory• ABAP/NetWeaver Project leaders hiring and training• Hiring and Training of development On Site and Off site teams.• Quality Assurance development Leader• Analysis and Design of commercial and technical proposals for AMS, Development, Rollout and upgrade of SAP-ABAP • Project Leader for Software Factory• Development Leader of SAP implementation project for the Customers : Telefônica (Brasil), Petrobrás, BR distribuidora, Unilever, Natura, ThyssenKrupp Metalúrgica, ThyssenKrupp Fundições , Votorantim . • Development Onsite Team coordinator• Customer contact point for CSN - Companhia Siderúrgica Nacional , Bayer do Brasil, Procter & Gamble e VCP – Votorantim Celulose e Papel

Listed skills include Sap, Business Process, Sap R/3, Abap, and 22 others.