Crystal Taylor Email & Phone Number

Colorado Springs, CO, US

Colorado Springs, CO

• Handwriting for personalized ornaments for customer orders.
• Processing and packaging merge and shipping orders for customers.
• Organizing and production of greeting cards, stationery, and paper goods on shrink wrap machines for customer orders.
• Processing merchandise for the monthly online catalog.

Colorado, United States

Developing relationships with visiting families.Support clients with navigating through DHS casesData entry of confidential e-records for clients. Taking dictation of observations during supervised visit.Being an active listener and providing support and resources.Understanding of ethics and client confidentiality.Computer use in Google Docs and other.

Colorado Springs, Colorado Area

• Inbound Call Customer Services for Medicaid, Medicare, and Kaiser Permanente healthcare providers, brokers and members.
• Process payments for members’ monthly premiums and provide billing information.
• Provide health plan coverage, options, and benefits details.
• Daily use of Microsoft Outlook and multi-system software programs.
• Technical Support for kp.org online Kaiser Permanente member needs.

Aurora, CO

• Mediation between parties.
• Finding solutions to travel concerns.
• Providing product knowledge to clients.
• Booking and canceling reservations.
• Use of Mac Computers, Avaya and Genesys applications.

Littleton, CO

Inspection of hotel rooms to meet the standard of the Marriott.Management of housekeeping staff.Cleaning with daily use of disinfectants, sanitation and floor cleaning supplies. Checking inventory of supplies, linens and cleaning products. Maintaining clean stock room and assisting staff with needed activities.Delegating daily duties. Creating work.

Glendale, CO

Processing vital and confidential client information for eligibility of medical assistance. Use of Microsoft Outlook, Excel and Word to input information and reach the right departments to complete applications for clients. Knowledge of HMO, PEAK, Medicare and other health care services and qualifications. Ability to adapt to change and reach productivity.

Newport News, VA

Opening and closing procedures for multiple stores. Organize stockroom and showroom. Assist customer with education on sleep analysis to find the mattress set that fits their needs. Track and establish ways to increase sales. Perform weekly inventory and supply. Follow up with repeat customers to ensure customer satisfaction and loyalty. Commended for.

Fountain, Colorado

Managed high-volume workload and customer base. Consistently exceeded performance expectations. Attained high customer service loyalty ratings. Handled multiple tasks daily in addition to cashiering, ordering, shipping and receiving. Recognized for quarterly sales increases, speed, accuracy, dependability, personality, team building and consistency.

Peterson Air Force Base, Colorado Springs, CO

Managed kiosk in high-volume military exchange. Handled weekly inventory, sales reports, cash handling and customer accounts. Trained employees and made weekly schedule. Assisted customers with wireless service, cable and broadband.

Efficiency and compliance with quality assurance and customer service excellence. Assisted customers with accounts questions such as billing information, payments and technical support.Received commendations for customer service, performance, productivity and product knowledge.

Bachelor Of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies

Activities and Societies: Marketing Consultant for Retail companies and military affiliations.Provided after school youth programs and.

High School Diploma, Art/Art Studies, General

Activities and Societies: All State Chior