Experienced Call Center Learning and Development professional with extensive Global experience. Passionate about leading teams to provide solutions that have an impact on areas of need and opportunity. My ability to orchestrate all elements of a Global Learning team, from needs analysis to instructional design to deployment of solutions to trainer skill set to measurement, allow me to ensure that my bespoke solutions solve exactly what they are intended to solve. Enjoy partnering with all departments in my company to ensure that the Learning and Development team are able to be a strong cog in the machine.
Listed skills include Customer Service, Microsoft Office, Call Center, Coaching, and 46 others.