Chris Luz Email and Phone Number

• Performs mechanical design calculations for a range of project types from commercial office spaces to mission critical data centers.• Creates design sketches for review.• Researches and resolves any code issues with city, state, and county.• Consults with designers, project managers, and principals on project schedules, goals, objectives and new developments in design techniques and equipment offerings.• Maintains relationships with vendors.• Conducts site surveys for existing buildings.

• Produced mechanical, electrical, and plumbing construction drawings from preliminary drawings or client template drawings for a range of clienteles in the retail industry.• Incorporated as-built drawings, survey drawings, landlord, and code information into drawings.• Checked plans for code compliance using COMcheck or state specified software.• Coordinated drawing changes, revisions, and distributions with architects, clients, and MEP Project Managers.

• Lead and manage various projects involving Revit, price analysis, and system analysis.• Monitor and organize on average 300+ requests a week regarding product questions, building codes,certifications, and special applications.• Train internal and external customers on products and systems.• Represent the brand by attending trade shows and addressing customer product questions.• Improve and correct system deficiencies for better company efficiency.

• Special quote items based on specifications set by engineer.• Provide support to representatives, end users, and internal users via email and phone on product line,selection software, building codes, certifications, and special applications in a timely manner.• Became the power user of the Siebel CRM system by quickly learning to log large amounts of servicerequests, updating representative contacts and generating tracking reports.• Troubleshoot company’s pricing program and products.• Visit plant locations for auditing inventory and product research.• Provide pricing and availability on units and replacement parts.• Resolve product warranty claims.

• Create quotes and engineering drawings for customers.• Provides customer service to customers regarding commercial kitchen ventilation equipment.• Visits job sites to help troubleshoot commercial kitchen ventilation equipment.