Clyde A. Torrence Jr. Email & Phone Number

Wilmington, De, Us

Wilmington, Delaware, United States

Pike Creek, Delaware, United States

Full service Auto detailing business Mobile Detailing available

Newark, De.

Joppa, Maryland, United States

• Manage Day to Day 4-wall operations for Big Ticket items I.E. Furniture and Bedding. • Staff planning based on business needs for running a 6 or 7 day operation. • Track units per hour within given departments to ensure efficiency. • Review Analysis of activities, costs, operations and forecast data to determine departmentprogress towards stated goals and objectives. • Develop and maintain metrics that assure customer service satisfaction levels are attained. • Responsible for the on boarding, training and development of new colleagues.

Avondale, Pa.

• Reduced manual order entry time by 40% implementing EDI applications. • Maintain pricing integrity, customer compliance and sales history records. • Monitor and negotiate 8M spend for domestic / international transportation. • Implement and oversee a duty drawback program to recoup re-exportation of products. • Oversee Canadian consolidation program. • Outlined key customer compliance and routing guidelines for processing efficiency. • Formerly Edgecraft Corporation, Avondale, PA.

Paulsboro, Nj.

• Oversee Project Managers in the U.S. and Canada for the Financial Vertical Sector. • Manager responsible for overseeing team resources, assisting in budget development, career planning and performance evaluations. • Coordinate with internal departments to ensure seamless flow of products and services for client projects. • Identify daily operational efficiency measures I.E. Freight, Rebates and Configuration. Maintain margin levels and ensure optimal profitability within each account. • Partnered with HR developing a training program to reduce turnover within the Financial Vertical Team.

Sharon Hill, Pa.

• Manage the supply chain activities including contract negotiations. • Assembled a chargeback team to ensure integrity of labeling and ticketing processes.Reduction in chargebacks by 40% in 2013, in 2014 an additional 20%, a total of 60% in 3yrs. • Hazmat certified – certified employees and ensured correct labeling and documentation. • Mentor and supervise Traffic Coordinator to develop procedures and maximize efficiency. • Assign proper HTS codes to ensure correct duty applied. • Created a duty drawback program to recoup duty paid for items re-exporting the country. • Oversee warehouse receiving operations including KPI’s and QC of incoming products. • Facilitated contractual agreements between the Nathan Sports suppliers converting them to USB. • Developed and managed operations for scheduling inbound and outbound shipments to the West Coast. • Consulted with warehouse operations and logistics to develop rack systems for fluidity within the picking packing process. • Negotiated warehouse supply contracts. • Facilitated the closing of Nathan Sports transitioned to USB.

Avondale, Pa.

• Develop policies and procedures to maximize productivity. • Perform work flow audits to insure integrity and profitability. • Negotiated domestic and international shipping contracts with FedEx and UPS reducing annual transportation by 15%. • Created a system to negotiate with vendors to analyze and re-coup charge backs. • Participated in design, implementation and training of new warehouse management system.

Sharon Hill, Pa.

• Managed night operations of air and ocean export shipments. • Increased margins through proper carrier selection, applying best practices and building vendor relationships. • Letters of Credit, Sight drafts, NAFTA certificates, ATA Carnet preparation. • Air and ocean processing of shipments, direct customer service and sales maintenance. • Hazmat certified – assisted in certification of employees and responsible for ensuring to adherences of strict labeling and documentation requirements. IE Lithium Ion/Lithium Metal

Lester, Pa.