Processed customer payments including cash, credit cards, and tips, while ensuring proper balance and reconciliation.Managed up to 6 table sections while still maintaining timely food delivery, coordinating special requests with the kitchen and managers with professional demeanor in order to ensure guest satisfaction.Delivered high-quality service to guests, anticipating their needs and responding to requests in a timely and courteous manner.

Completeing rounds every night and filing detailed reports on what was going on in the communityFiling detailed Incident Reports on resident disputes, policy violations, lockouts and other incidents.Contribute to decision-making processes during staff meetings by providing updates and suggestions and relaying them to residents in a timely mannerCoordinating, managing and hosting events while overseeing logistics, attendance and budget constraintsCollecting and analyzing resident feedback on past events to improve planning and execution of future programs in order to increase attendance and satisfaction.Coordinating the distribution of resources and informational materials to residents, ensuring accessibility and awareness of campus services available to them.