Clyde Howard Email & Phone Number

United States

● Supported in daily operations of a 300-unit complex, working collaboratively with teammates to manage daily deliveries efficiently and implemented reputation management techniques to enhance property stature.● Facilitated monthly resident events.● Followed the Company’s procedure related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. ● Promoted resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.● Acted as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.

United States

● Assisted in daily operations for a 659-unit complex and worked effectively with teammates for daily objectives.● Successfully increased renewal percentages from 30% to over 60% and followed up on month-to-month leases.● Assisted in performing physical inspections of the property and verifying vacant apartments.● Coordinated with maintenance and make-ready staff to ensure timely recondition of apartments after move-out. ● Ensured that all rents were collected and promptly posted late payment notices, eviction notices, and any other notifications.● Improved resident relations, resident retention, and took action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Houston, Texas, United States

•Provide superior customer service, answers product-related questions, locates products, and help customers as needed.•Assist in selecting eCommerce online orders of 350 on average and packaging them in accordance with Standard Operating Procedures (SOPs).•Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.•Answer customers' questions about merchandise and advise customers on merchandise selection.•Train multiple employees and handled other retail storefront responsibilities such as sanitation,employee breaks, and be a helping hand to retail store front end.

Houston, Texas And Austin ,Texas

● Ensured all contractual deadlines were met; alerted all parties when a deadline was at risk, and proactively mitigated that risk within my control to facilitate an on-time closing. ● Coordinated real estate deals, worked with agents to orchestrate the details between clients, cooperating agents, lenders, closing companies, and other parties to ensure every detail comes together seamlessly from contract to close.● Managed high volume deals ranging from 30-50 deals per month.● Audited contracts and documents for completeness and accuracy for broker compliance and review.