Clyde Noronha Email & Phone Number

1. The Business Plan2. The Operations3. The Marketing and PR4. The Staff5. The Paperwork6. The Supply Chain7. The Menu8. The Food• Client relations over telephone , email, POS System ,mobile ordering, online ordering through website or apps, tablet management, software inventory management system and also loyalty marketing system• Sending confirmed menus to clients and following up with delivery notes, kitchen sheets and all relevant admin enabling the information to flow from customers to kitchen including orders made my phone, email and through the e-commerce site.• Personally oversee all food orders going out and being responsible for driver instruction and ensuring all deliveries are on board and logistically planned on the delivery timetable• Maintain tight stock control and ensure all staff are keeping up to date - ordering stock in good time - packaging - labels• Organise allergen and nutrition information• Create Menu from the scratch and Pricing/Cost them with the company Directors with the help of chefs then implement them to the sites .• Vegan Menu /Dietary requirements with the help of Allegers Deputy General Manager at Beef eaters WHITEBREAD 2/5/2016 till 29/4/2017• Manage day to day operational activities fresh food restaurant & bar operation and establish performance and development goals for team members keeping the brand standards of Company• Provide coaching and regular feedback to help manage, improve team member performance and recognise good performance• Responding Implementation and monitoring of financial and operational plans• to guest complaints/concerns in a prompt and professional manner , review guest feedback and implement action plan for continuous improvement• Communicate and enforce policies and procedures• Analyses the sales and try to implement some offers to run on daily bases so we can do good sales update the head office with all the details and the daily sales what we do .• Send a weekly report about the Labour , Sales and Budget to the head office so that implementation and monitoring of financial and operational plan based on performances.• CORE COMPETENCIES• Tier-1 services • Front desk management • Sales maximization• Team development • Customer services • Communication• Safety compliance • Staff management • Online promotion• Reservations • Hospitality • Dispute handling

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  Welankars Management Institution

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