Clyde Rebello Email & Phone Number

Quinton, England, United Kingdom

• Architect and DBA lead on all database deployments, configurations, performance changes, continuous improvements, incidents, testing and BAU. • Databases include SQL Server, Oracle Enterprise 19C with RAC and DataGuard, Vertica, Postgres with PGPool, MariaDB and Hadoop (within Cloudera Suite).• Ensure High availability and disaster recovery requirements are met whilst providing support on various issues, improvements, requests, user permissions, backups/restore, performance mgmt and new deployments. • Work with purchasing and suppliers to obtain, maintain all SQL Server and Oracle licences for NRTS ensuring all audits taken place are successful and in place. • Create technical, design and support documentation based on current and new build. This is to maintain application/database roadmap to ensure vender support is maintained• Conducting security Patching and upgrades to both DBA and Solarwinds responsibilities.• Various reports and queries to allow reporting services (QLIK Sense/ECM/SQL SSRS) to manage trends and data reporting to higher mgmt.• Work as a 3rd line dev support for Solarwinds. Involved with new deployments, improvements, and request. Also point of contact for SWIS, jobs, Failover, internal Solarwinds Engine issues. • Create projects for Solarwinds automation using Custom properties. Working with the team to help alerting and users to self-manage/access their corresponding systems.

Warwickshire, England, United Kingdom

• Manage, design, configure, troubleshoot, support with the help of alerting, reporting, training of Solarwinds monitoring and SQL Server on multiple operational environments.• Delivery of networks, applications, databases, storage systems, virtual hosts and other non std system monitoring to a high in-depth understanding as per the owners and best practice requirements offered from the device maker and solarwinds.• Worked with infrastructure, systems and application team members where I am able to manage multiple tasks, fault findings and communicate efficiently to get the job done. As an advantage I have Solarwinds to provide deeper insight to why and how the issue may have happened. • Broad understanding of working systems and application within the NRTS project. I was able to quickly learn and provide valuable solutions using monitoring data captured in the databases.• Able to recommend out of the box technologies for monitoring non supported network equipment’s ranging from on road Radwins, Generators, Moxa’s etc with SNMP, API, Traps and syslogs. This includes providing mgmt. a test platform with a visual representation.• I have been worked with SQL server, Oracle, Postgres, Vertica servers alongside aiding in installation, configuring up high availability servers, daily maintenance, scripting, integration for monitoring using ODBCs for certain database types.• Defects and testing

Worthing

• Delivery of on-site and remote professional services on the SolarWinds suite of IT monitoring and management solutions. Skillsets spread across Networks, Applications and Systems to a high level that meets customers and Prosperon expectations. • Performing tasks like installation, configuration, automation, scripting, designing adhoc and dynamic monitoring view pages & reports based on customer interests, fault finding and diagnoses to help with support cases and development bugs. • Ability to plan, organise and create design documents based on project requirements. This includes short statement of works, HLDs, LLDs, health check reports and implementation plans.• Carry out presales and scoping calls with customers in order to identify and document technical requirements which would best suit their organisations needs. This can scope to remote or onsite product demonstration with the sales teams.• Ability to plan and deliver onsite or remote module based training to customers and internal team member as a part of internal knowledge resource training.• Researching and analysing emerging MS SQL database technologies, techniques, and protocols and making recommendations. Delivered Installation, implementation, migrations and patching of SQL server prior to Solarwinds project initiation and also supported configurations of High availability deployments.

Brighton And Hove, England, United Kingdom

• Proven technical knowledge and track record of providing remote as well as on-site technical and application support to clients and staff. • An excellent understanding of servers and networks which has helped me deploy, configure, maintain and support local & remote servers, backups, switches, firewall, Wifi, Voip, Vlans, DMZ, access and security systems.• Good experience with Installation, migration, configuration, troubleshooting and administration of SQL servers and databases implementing best practices across the platform. I have acquired an excellent skill in writing complex queries, optimizing databases, tables and stored procedures as well as job automations for analysis and managerial reports.• Experience of working on a Helpdesk/Service desk system with updating staff with progress and timescales.• The strong understanding and ability to diagnose and resolve issues effectively with AD, DNS, DHCP, VMware, O365, SQL, Microsoft 2013 – 2016 environments, Firewall Intrusion detection\prevention (SonicWall), Avaya IPO.• Competent in the configuration and use of monitoring solutions such as PRTG, Spiceworks, ADAudit and Splunk. This has allowed me to be proactive in reading network slowdowns and delivering a high uptime rate of all our systems.

Doha Qatar

• Managed and co-ordinated a team of ten FRC operators by maintaining daily work task flows that included creation, authorisation and maintenance of external clients work orders.• Created and analysed detailed reports and records with Pirana – asset/project management software. That included preventive maintenance, inventory management, work order management and store and spare parts management. This provided the senior management team with an overview of departmental progress and external clients SLA’s being met. • Training support staff and internal users on implementing new inventory system, this enabled easy control of stock, maintenance, movement and valuation across the entire department. • Worked closely with operation managers to analyse outmost productivity of software. Used Microsoft Visio to design process flow charts for implementation of purchase module. • Updating and monitoring assets, sub assets, location, department, system hierarchy which continuously needs to be tracked in the CMMS software. Prepared maintenance schedules to support team projects (electrical, mechanical, civil & plumbing) with daily, weekly, monthly and periodic reports. Enabling me to manage complex projects with conflicting priorities effectively.• Processed and organised risk assessments to ensure maintenance was carried out with outmost safety, meeting HSE and airport standards and regulations.• A team player with great communication efficiency and ability to work under minimum supervision to support multiple managers/clients.

Pune Area, India

• Design, development, testing, and enhancement of oracle peoplesoft HRMS application modules in development / UAT / production instances within the database server.• Created and modified components, file layouts, pages, records, fields, process definitions and registering components in portal, menu and permission lists• Customized SQL views, records and peoplecode functions like SQL Exec, Scroll Select etc. • Developed and modified peoplecode to implement specific business rules and validations to enable the system to perform the business process• Administration of windows/linux workstations and server as well as timely configuration and backup to provide maximum performance of system/server utility. • Developed and modified the SQR's as per the specifications and as per the business requests from the HR members for day-to-day activity.• Worked on the process scheduler for scheduling recurring process like conditional scheduling of successive processes, for setting up the reports to run at specific time and implementation of batch processing.• Perform all tasks related to security administration of the PeopleSoft version 9.0 environment including maintaining permission lists, user profiles, job data, personal data, dependent info, role creation and workflow setup, as well as migrating development projects to the production environment on server.• Performed tasks related to time, work schedules and attendance loading and support for various issues related to absence leaves such as paid leave, sick leave, casual leave, compensation off, overtime duty to members.

Pune Area, India

• Fresh installation/upgrades as well as helpdesk support of computer systems, hardware devices, printers, internet services, local area network and WIFI network, cable management, TCP/IP, IIS, DNS, DHCP, ISP issues.• Hardware/software and server maintenance, troubleshooting and upgrade of operation systems, software applications, windows updates, antivirus data backup and recovery.• Providing configurations and troubleshooting for MS access/outlook and email backup for sales and marketing. Prepared periodical reports of work carried out.

Postgraduate Degree, Computer Programming, Specific Applications

Bachelor Of Science (Bsc), Information Technology

Igcse