Currently providing IT and Management consulting services to global Fortune 100 Corporations headquartered in Atlanta, GA. Assignments supporting enterprise clients have included Transformation Leader, Program Manager, Deployment and Delivery Manager, and Senior Project Manager.

Led an initiative to implement a homebuilder ERP for Sivica Homes (a subsidiary of Sivica Investments). A goal to reduce “time to market” was exceeded which resulted in increased profit margins.Through meticulous scrutiny and dedication, I worked with my department heads to significantly reduce Sivica's IT CapEx and OpEx budgets for end-user collaboration, voice, big data and database, network, eCommerce, and operational support technologies. Work included a plan to pool purchasing and procurement that reduced operating expenses by 12%. Excessive savings were directly attributed to the technology-related service contracts I successfully re-negotiated to lower rates.Using ITIL Service Desk methodologies, I successfully improved the response time and accountability of the IT operations and support staff. This effort improved customer service scores 2x in just six months.Responsible for the ongoing planning and operations of Sivica’s datacenter which hosted voice and data services to all corporate divisions (Sivica Investments, Sivica Retail, Sivica Communities, Sivica Hospitality, and Sivica Homes).Leveraged Total Quality Management skills to create and monitor numerous best practices and improve processes in each company.

Provide website development, optimization, and hosting for various small businesses. Create and manage Google and Bing Ad campaigns, manage Ad groups, and optimize keywords to balance advertisement success with digital budget spend.Engage third-party SME resources for clients in support of specific IT projects where internal SMEs do not exist.Responsible for change management and transformational leadership for a project to evaluate and implement an Application Service Provider solution for a national hotel company with 70 locations in 13 states. Managed all IT services for a national hotel franchise company, including network architecture and implementation, infrastructure management, external and internal threat detection and mitigation, deployment of end-user desktop/laptops/phones, implementation of a cloud-based CRM software, web development and hosting for the corporate website (providing real-time online reservations and bookings), and voice communications including on-premise PBX.Led a team of experts who evaluated, negotiated, and implemented a new ERP application for an international lock company as well as a SQL-based CRM software package. Integrating components led to greater than expected results for customer service satisfaction.Servicer of ongoing voice and data networks, website maintenance, and general IT support to a variety of hospitality companies, law firms, real estate appraisal firms, and financial/securities companies located throughout Southeast. Required certifications for various regulatory standards such as SOX, PCI-DSS, etc.

Led the overall technical direction and business contribution of the Information Technology Department for this publicly traded hotel chain.With an annual budget of less than 2% of revenues, managed client/server resources comprised of IT managers, engineers and software developers, Windows servers, and Linux servers which provided data and voice services and web presence for 210 hotels and corporate office personnel.Monitored the direction and growth of the business to ensure the application of appropriate technologies and support resources.With senior management, outlined business requirements and defined solutions.Managed the in-house hosting of two hotel brand websites that provide electronic commerce using real-time reservations as well as 4 other sales and marketing websites.Obtained an 11% cost reduction by scrutinizing vendor agreements containing project scope information to ensure services level agreements were well defined and met.Directed the evaluation, specification, design, and implementation phases of systems integration.Oversaw the budgeting and resource management for IT Department.Maximized ROI for all technology-related projects, such as software development, network upgrades, hardware installs, and coordinated all "moves, adds, and changes.”Negotiated all technology-related maintenance/service agreements.Partnered with senior executives within the organization to generate a strategic technology plan.Developed the technology policies and procedures that guarantee optimum use of information systems resources.Assessed strengths and weaknesses of the IT department and current users, and identified plans to maximize strengths and minimize weaknesses. Developed and maintained a comprehensive disaster recovery plan to ensure business continuity/survival, minimize damage, and facilitate coordination.Responsible for the planning and certification of all voice and data networks for Y2K compliance.