Dr Chris Lykiard Email & Phone Number

Dr Chris Lykiard is a Senior Researcher at The GEO Group, Inc.. Colleagues describe them as "If I ever have a question about customer experience or customer insights, my go-to person is going to be Chris. He has in-depth knowledge of customer engagement strategies, consumer behaviour and the relevant research methodologies. I worked with Chris at Australian Unity where he was part of my program delivery team. Chris was involved in the design and validation of a new membership proposition and end-to-end membership journey. Chris initiated preference testing to help the business decide on the next steps and ran membership journey map workshops. Chris has been an active member of the team and his insights have always helped us improve the game. I have no hesitation in recommending Chris to anyone and would love to work with him again." and "Chris is a highly skilled professional with extensive expertise in the field of Customer Experience. He has a highly analytical mindset and delivers robust insights through his extensive knowledge of consumer engagement platforms and research methodologies. Chris possesses a friendly, pragmatic attitude and is always enjoyable to work with."