Cly Lewis Email & Phone Number

St. Augustine, Fl, Us

Boulder, Colorado, United States

Ponte Vedra, Fl

Support Analyst providing Level III/IV functional support and training to end users for multiple applications including PeopleSoft and industry specific applications impacting all departments including Accounting, Finance, Internal Audit, IT and Operations. Engaged in numerous projects in the role of Business Analyst facilitating application upgrades, implementation of ITSM application and build of an automated testing tool. Utilized familiarity of Lean practices and principles to provide analysis and supporting documentation of business processes enabling strategic positive changes for the organization. Experienced in writing Functional Specifications, creating test cases & scripts, SQL, KB and user reference guides.

Houston, Texas Area

1990-1996 Administrative Assistant, providing support to general manager, finance, sales, and customer service. Performed accounting activities (AR, AP, inventory, budgeting and month end entries) for recycling line of business. Customer service representative for major accounts.1996-2001 General Manager of recycling/manufacturing operations with direct P&L responsibilities; consistently produced high quality products at low cost per unit. Managed work groups ranging in size of 20 to over 75 employees; hired, trained, and coached employees maintaining a low rate of turnover.2001-2004 Regional Recycling Manager, managed construction and start up of 84,000 sqft manufacturing facility and six recycling operations located throughout WA state. Established employee safety program, KPIs, and implemented continuous process improvement plan. Responsible for contract compliance and state/local reporting. 2004-2008 Business Analyst engaged in development and deployment of ERP system. Managed system testing (IPT and UAT), monitored/prioritized change requests, conducted training sessions, maintained system security access, provided documentation for internal and external auditors supporting SOX compliance. Primary liaison for business owners and IT prioritizing system enhancements/change requests. Provided system support (on site and remote) and maintenance including data gathering, set up and data validation. 2008-2014 Sr Manager Business Development, implemented and maintained business process flows consistent with corporate strategic plan and enhancing operating unit effectiveness. Managed team of Financial Analysts performing accounting activities for over 100 field locations. Engaged in development of market area strategic growth plans and costing analysis of emerging technologies.