Clynton Tarboton (Ambci) Email & Phone Number

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

Contingency Central is the boutique professional services firm, leading companies come to when they want a strategic, integrated and sustainable approach to business success.We provide a range of assurance and advisory services in business continuity and risk management, IT security and governance and disaster recovery solutions.A client-centric, intelligence-based approach ensures we add value where it is needed most, and helps clients manage their risk effectively.

Cape Town Area, South Africa

Management Professional PracticesStrategy• Implemented Organisational, Process & Resource level best-fit, cost-effective strategies based on internal requirements & market research.• Regular engagement with executive committee & key stakeholders to align strategy.Policy Management• Development of policy, project implementation, phases & activities.Embedding BCM• Regular assessment of BC Awareness via interviews & surveys.• Developed gap analysis model to… Show more Management Professional PracticesStrategy• Implemented Organisational, Process & Resource level best-fit, cost-effective strategies based on internal requirements & market research.• Regular engagement with executive committee & key stakeholders to align strategy.Policy Management• Development of policy, project implementation, phases & activities.Embedding BCM• Regular assessment of BC Awareness via interviews & surveys.• Developed gap analysis model to measure BC preparedness.• Conduct training/awareness sessions with management & staff.Technical Professional PracticesBusiness Impact Assessment (BIA)• Performed information gathering exercises with strategic, tactical & operational teams to determine mission critical activities & recovery requirements, such as; MTPOD, dependencies, & technology requirements.Risk Assessment• Performed operational threat/risk assessments of local & international office sites to identify unacceptable concentrations of risk, threats to operations & single points of failure.Development of effective BCM response• Implementation & regular enhancement of incident management structure.• Development of crisis management plan, business continuity plans (BCP), tactical plans & IT DR response plans.Exercising BCM Arrangements• Perform regular crisis management, tactical & incident management team scenario workshops.• Perform desktop-walkthroughs/simulations & practical rehearsals with business units.• Perform regular evacuation simulations.Technology Arrangements• Developed & implemented a technology failover policy & framework.• Audited local & remote IT failover testing of applications, databases & services.• Manage off-site user-testing to certify necessary infrastructure & systems.Projects• Synchronise data recovery. To provision the recovery of data & associated systems to a consistent state / acceptable level.• Project managed a full Data Centre Failover. Show less

London, United Kingdom

• Respond to incoming phone calls and a variety of different types of enquiries / correspondence items, from clients• Deal settlement queries and investigations• Ensuring all customer interactions are handled in a timely manner and with a quality of response that continually exceeds the customers’ expectations. Every contact with a customer should is seen as an opportunity to meet our business goal of acquiring new and retaining existing assets• Investigating deal… Show more • Respond to incoming phone calls and a variety of different types of enquiries / correspondence items, from clients• Deal settlement queries and investigations• Ensuring all customer interactions are handled in a timely manner and with a quality of response that continually exceeds the customers’ expectations. Every contact with a customer should is seen as an opportunity to meet our business goal of acquiring new and retaining existing assets• Investigating deal corrections and resolving issues• Client account amendments and re-registering funds• Explain products and procedures clearly and simply whilst promoting Fidelity’s brand values• Develop a broad and up to date knowledge and awareness of financial markets particularly the UK• Develop a complete understanding of all compliance issues associated with dealing, problem resolution and sales activity including undergoing Anti-Money laundering training.• Liaised with retail and wholesale clients to resolve queries on product pricing, income distribution and commission• Dealt with escalated/complex queries which required regular conferences with directors to obtain a quick and satisfactory solution• Built, developed and maintained excellent working relationships with key clients and brokers. This has culminated in selection for the Enhanced Services Group which is responsible for maintaining and repairing relationships with high profile clients• Interacting in a friendly and professional manner with customers• Provided detailed explanations about the performance of Fidelity’s funds Show less

Diploma, Pc Engineering Diploma, Diploma

Diploma, Business Management And Marketing Diploma, Diploma

High School, Matric Exemption, Matric Exemption

Activities and Societies: Swimming, Water polo, Athletics, Surfing